About Our Client (E-commerce Marketing professional Group) & Job Description 

Our client, one of the E-Commerce Marketing professional groups ,is now looking for a Customer Care Specialist  to join their team. The job duties are as follows:

• Communicate promptly any information to customers (in Korea) about their orders
• Deal with enquiries and escalation process where necessary
• Actively use proprietary and third-party systems to research orders and customer information
• Liaise with shipping department and logistics partners
• Assist Finance or operations departments with customers on security checks or accounting inquiries and flag accounting issues raised by customers

Requirement 

• High proficiency in both written and spoken English and Korean
• Knowledge of Chinese language is a plus
• 2-4 years related exp. in e-commerce or customer service
• Bachelor degree holder preferred
• Patient, excellent communication, planning, organizing, presentable and interpersonal skills
• Immediate available is highly preferred

With over 20 years experience in providing HR consultation and recruitment service, our team dedicates to provide support to the corporates which would like to develop their business in Hong Kong, Mainland China and Asia.

Our business includes providing Recruitment service, advice & management consultation, HR related information and support on business re-organization.  

For more jobs information, find us on:

please feel free to contact us by calling 2152 1160 or email to [email protected]