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CUSTOMER RELATIONSHIP SUPERVISOR (5.5-day work) (Salary: $22 – 23K)

Harbour City Estates Ltd

  • Company Industries:Property Development

Job Information

  • Post Date:2019-07-10
  • Career Level:Middle
  • Location:Tsim Sha Tsui
  • Yr(s) of Exp:5 years
  • Qualification:Non-Degree Tertiary
  • Salary:Posted on 15 Jun 2019
  • Employment Type:Full Time, Permanent
  • Job Function:Property Management
  • Benefits:Medical insurance, Overtime pay, Performance bonus

Job Description

 

招聘日:2019619 (星期三)
時間:下午2時至下午430
地點:香港灣仔告士打道5號稅務大樓34字樓(港鐵灣仔站A5出口)

 

Job Responsibilities:

  • To supervise a team of customer relationship staff to develop and maintain excellent relationship with members, membership acquisition and redemption
  • To handle enquiries and complaints from members of loyalty program at members' lounge and concierge
  • To plan & administer daily manpower arrangement and provide on-the-job training & coaching to the team
  • To perform other administrative and ad-hoc duties as assigned

 

Requirements:

  • Passionate in retail and hospitality work
  • Pleasant, proactive and customer-oriented with good manners
  • Advanced Diploma or above preferably in Hospitality / Tourism/ Business related disciplines
  • Minimum 5 years of experience in hospitality, membership management or sales industry of which at least 2 years in supervisory role
  • Good command of Cantonese, English and Putonghua

 

Successful candidates will be provided with a tailor-made induction course to get familiar with our shopping mall and to acquire necessary customer service skills.  On-going classroom and on-the-job trainings will be provided where appropriate for a successful long-term career development within the Company.

 

We offer competitive salary package that commensurate with experience and qualifications. Interested parties please send full resume stating contact telephone number, date available, present and expected salary, Chinese & English exam results in HKCEE / DSE / HKAL to our recruitment email address.

 

(Personal data provided will be used strictly in accordance with the Company's personal data policy which is available upon request)

Company Info

HARBOUR CITY, the flagship property of Wharf Real Estate Investment Company Limited, situated in the commercial hub of Tsim Sha Tsui, boasts 8.4 million square feet of prime commercial space comprising offices, retail shops, serviced apartments, hotels and club, and approximately 2,000 car parking spaces. With its over 450 shops including about 50 restaurants and one cinema, Harbour City is home to Hong Kong's largest shopping, dining and entertainment centre.

Join our winning team and make a difference in your career!

We sincerely invite high caliber, committed and professional candidates who are intelligent, dynamic and with good business acumen to join us.  Interest parties are invited to send full resume to [email protected].
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