Retail Shop Manager - Fast Moving Jewelry
SmartOrder Technology Limited
- Company Industries：Information Technology
Job Information
- Post Date：2019-06-12
- Career Level：Middle
- Location：Not Specified
- Yr(s) of Exp：5 years
- Qualification：Non-Degree Tertiary
- Salary：HK$17,000 - 25,000 /month
- Employment Type：Contract, Freelance, Full Time, Internship, Part T
- Job Function：Wholesale
- Benefits：Flexible working hours, Overtime pay, Performance bonus, Work from home
Job Description
- Act as a middleman between the retail team and all other departments, maintain a good relationship with third-party logistics provider and suppliers to ensure smooth operations.
- Assist boutiques to achieve sales target set through event support, service standard monitoring and follow up.
- Coordinate sales results of each boutique to General Manager and assist in stock allocation.
- Support store daily operation to ensure shops are smoothly operated daily and consistency across the chain, coaching and monitoring execution level across stores, regular updating of store operation SOP and operation manual.
- Support retail team to achieve the assigned KPIs, frequent review with Boutique Managers on possible solutions to increase productivity and maximize sales generating opportunities.
- Work with General Manager on the development and implementation of all customer service initiative, employee incentive programs, and staff development programs.
- Regularly evaluate store manpower (roster/ sick leave record/ annual leave planning).
- Ensure all corporate identity guidelines are properly implemented in all markets for uniforms, store stationery, letterheads.
- Act as a key contact point regarding all issues and assist the General Manager to monitor the controllable cost.
- Work with Headquarter and local project management team /contractors in boutiques opening and/or renovation and regular maintenance work. Ensure to meet the project deadline.
- Prepare monthly invoicing with HQ/ local Finance. Ensure all invoices and quotes received are in good order and following up on payment process.
- Coordinate local market competition information.
- Consolidate store and materials ordering, including VM materials, uniform, stationery etc..
- Plan / Organize retail meeting follow up matters or issues arisen from Retail Meetings
- Handle store petty cash claims and shop expenses invoices, ensure all invoices and quotes received are in good order, and following up on payment process.
- Prepare operational reports and administrative support to Retail team.
- Other ad-hoc tasks as assigned.
Profile
- Bachelor Degree in Operations or related disciplines in retail.
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Minimum 10 years of solid experience in Retail Operations, preferable in Luxury Watch & Jewellery or Fashion industry.
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Computer literacy, proficient in MS Office and Chinese Word Processing.
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Knowledgeable in POS System, SAP and data analysis.
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Possesses entrepreneurial mindset, good business sense, mature and high integrity.
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Excellent interpersonal skills and presentation skills, customer-oriented.
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Good planning and organizational skills.
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Attentive to details.
Company Info
Eternel Pearl established in 2010 with offices in Hong Kong and Singapore, Eternel Pearl offers genuine and quality pearls at wholesale prices with a focus towards markets in Asia Pacific.
www.eternelpearl.com
Quality Products, Low Prices
We provide a wide selection of pearl jewellery made from Akoya, freshwater, South Sea and Tahitian pearls of different sizes and colours. These pearls originate from French Polynesia, China, Japan, Vietnam, Indonesia and the Philippines. Some of our more high-end and expensive pearls come with a certificate from the GCC. We deal directly with pearl farms, which is why our products are offered at up to 90% below retail prices.
Our Team
All of our executive team members are required to complete the Gemological Institute of America’s Pearl Diploma Program. Hence, rest assured that you will be dealing directly with GIA-certified professionals.
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