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Product Specialist

Fano Labs Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2019-06-13
  • Career Level:Middle
  • Location:Shatin Area
  • Yr(s) of Exp:3 years
  • Qualification:Degree
  • Salary:Salary provided
  • Employment Type:Full Time
  • Job Function:Product Management / Business Analyst
  • Benefits:Five-day work week, Flexible working hours, Medical insurance, Travel allowance, Work from home

Job Description

Responsibilities

•Understand user requirement through research, interview and analysis

•Conduct research, competitor analysis, and market intelligence studies to gain insights for product features or new product/service/content

•Responsible for the evaluation of new technologies and the transformation process between the new solutions and relevant products

•Proactive to enhance the product/service/content and define the product/service/content flow that fits customer need

•Cooperate with other teams or customers on various training and support issues to internal team members, project team, sales team, 3rd party partner and customers

•Maintain product and technical documentations, training materials and FAQ

•Track and monitor KPI performance of products/services

•Perform ad-hoc assignment as required

 

 

Requirements

Prior experience as an IT consultant is preferred

•Bachelor Degree in Marketing, Project Management, IT or related disciplines

•Passionate about latest AI, IoT, digital technology, data mining, integration technology and solution architect

•Experience in troubleshooting, software development processes and project implementation

• Able to demonstrate good understanding of business processes and able to demonstrate ability of acquiring such knowledge

•Self-motivated, energetic, organized and capable to work with minimal supervision. Flexible and be able to work under pressure.

•Fluent in English, Mandarin and Cantonese (both spoken and written form)

•Able to Travel

 

Plus

Experience with python programming, AI technology, microservice architectures is an advantage (Docker, RESTful API’s)

 

Note

Interesting parties would need to submit Resume with notice period, current & expected salary for the application.  Submission without these information will not be considered.

Company Info

 

Fano Labs is an AI company headquartered in Hong Kong specialised in Speech Recognition and Natural Language Processing technologies. Focusing in a variety of languages, dialects and mixed languages, specially Cantonese and languages in Southeast Asia, our solutions help enterprises from various sectors with customer service, compliance and other lines of business.

 
With the advanced AI technologies, Fano Labs provides a smart Customer Service and Speech Analytics System, for customers from various sectors, where they can greatly enhance their management capability and service quality, by accurately identifying potential compliance risks while detecting and analysing the sentiment of the customers. Also, it will allow enterprises to reduce costs and uncover potential sales opportunities by providing managers with valuable business intelligence which will lead to revenue increases.
 
For more information about our solutions and organisation, please visit www.fano.ai
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