Senior Claims Officer/ Claims Officer

One of the leading insurance company is looking for experienced medical/ life insurance claims calibre to join their claims team.

Key responsibilities:

• Process, examine and medical/ life claims according to assigned authority
• Prepare claims report and handle enquiries to internal & external parties
• Evaluate the claims as according to the insurance policy
• Assist in ad hoc project assigned by superior

Requirements:

• Dipolma graduate or above with minimum 2 year's insurance experience in handling group/individual medical/ life claims
• Good communication skills
• PC proficiency in MS Office
• Good language skills (English & Chinese)

Our Client offers a competitive salary, 5-day work per week and good career prospects. If you are interested in finding out more, please feel free to apply via email at [email protected] or alternatively contact Eunis Chan on +852 3907 0744. Our team would be happy to share with you all the details. We look forward to speaking with you.

Job Purpose Your individual performance will be a key contribution to the department achieving all targets for quality, productivity, compliance and regulation. You will be a customer service champion, putting the customer at the center of everything you do and putting forward ideas for the continual improvement of the customer experience. Accountabilities and Activities: * Assess medical claims in compliance with the terms and conditions of the policy * Process claims payment in accordance with the company's objectives * Liaise with medical professionals and customers to conduct assessment and investigation * Follow up customers' request with other departments * Provide training to Junior staff and meet the timeline on daily report checking * Contact customers to follow up outstanding issues To be considered for the role, you should ideally have: * Degree holder (in Nursing/Pharmacy/Paramedical or equivalent is an advantage) * 2-4 years of experience in medical claim processing * Experience in processing inpatient claims and with customer services experience will be an advantage * Customer-oriented with excellent communication and interpersonal skills * Strong team player, willing to learn, able to work independently and under pressure * Self-motivated, analytical and detailed-minded in problem solving * Strong sense of responsibility with high level of integrity and trust * Excellent command of English and Chinese in both written and spoken * Sound PC skills in MS Word, Excel & Chinese word processing *Candidate with less experience will be considered as Advisor

We are hiring for top-tier multinational insurance institutes who have shown incredible growth in the APAC region for consecutive years. There are exciting vacancies in their where the team member could gain valuable experience working in a professional accounting team.