Job Duties:

• Provide excellent customer service in person and by phone, instant messaging and email
• Interpretation & translation from/to Japanese and Chinese/Cantonese
• Help with marketing activities
• Prepare reports and manage records
• Ad-hoc tasks 

Requirements:

• Preferably university graduate
• Good command of written and verbal Chinese and English.  Good Japanese (JPLT N1/N2) is a definite advantage
• Good communication and interpersonal skills
• Proficient in MS Office, especially Excel
• Mature, pleasant, reliable and team-spirited   
• at least 4 years’ customer service experience

We offer an attractive remuneration package including double pay, bonus, transport allowance and Summer/Winter holidays, in addition to standard annual leave, overseas training opportunities and medical insurance etc.

We work 5 days a week but you may be expected to work on Saturdays, Sundays and occasional public holidays. 

If interested, please send your detailed CV with availability and present and expected salaries to us by clicking "Apply Now".

Personal data will be used for recruitment purposes only.

日本頭髮專家 Aderans • Total Hair Solutions 於1968年創業，全球擁有超過800間店舖，遍佈北美洲、歐洲及亞洲，為業界的領導者。 2017年設立香港分社，提供一站式全面頭髮服務，包括專業頭皮/頭髮健康療程、增髮、假髮及造型服務。

我們追求「超卓品質」、「嶄新技術」及「以誠待客」。

Aderans • Total Hair Solutions was founded in Japan in 1968, with over 800 salons and retail locations worldwide spanning North America, Europe and Asia today.  As a leader in the industry, Aderans Hong Kong proudly provides one-stop hair solutions including scalp/hair health treatments, hair volumising, wig and styling services since its establishment in 2017.

We strive for Product Excellence,  Technological Expertise and Omotenashi.