Do you have well experience in entry-level or moderate luxury core brand? And would like to develop your career in Luxury retails?

Now is a good opportunity to join the International worldwide TOP LUXURY ITALY BRAND! As they provide the greatest training program and also career development. The company care about their staff career progression.

My client is a worldwide and iconic ITALY Luxury Fashion Brand. The brand itself are also known for their exceptional levels of service as well as their luxurious and indulgent pieces. They are looking for an energetic, self-motivated, fashion savvy sales, senior sales consultants and Made to Measure Specialist to join their stores in Hong Kong. This individual will have the opportunity to work within an international and dynamic environment that the luxury industry offers.

They provide one of the greatest training program within the luxury retail industry and with a lot of opportunities to progress with in the company. There is no personal sales target as they encourage team work, and they also offer very competitive salary packages and benefits with different incentives schemes!

Role Responsibilities:

• Ensure delivery of the highest standards of client service at all times
• Be “floor-ready” when working to best represent the Brand.
• Provide clients with prompt, professional, warm, and courteous service
• Assist boutique management with all client service functions as needed
• Achieve assigned sales and productivity goals; work with managers to enhance and develop business
• Process all paperwork in a timely and accurate manner
• Maintain consistent follow-up with clients regarding the status of their repairs
• Possess a thorough knowledge of all systems as they relate to customer service (POS and fashion intranet)
• Answer client questions relating to product and billing on a daily basis. Tools include product books, fashion intranet, and managers.
• Abide by all company policies and procedures; proactively work with management to continually understand and embrace our operational foundation
• Be an actively contributing team member; communicate effectively and look to collaborate to foster a strong team environment

Key Requirements:

• Minimum of 1-year luxury fashion selling experience or customer service experience 
• Experience and proven success in client service 
• Ability to work evening and weekend hours and adjust to changing schedules a must
• Strong organization, communication and follow-up skills are essential
• Accuracy and attention to detail needed
• Candidate should be team-focused with a desire to collaborate effectively

If you are interested, please send your CV TODAY! 

Due to the volume of application, we will only contact candidates that are being shortlisted.

*HKD 500 voucher for any successful referrals of friends/colleagues interested in new opportunities*