The incumbent is responsible for managing and analyzing the customer sales process and data to assist in increased efficiency, client retention and referrals. He/She will be assisting in process commission calculations and enquiries as well.

Role Responsibilities

-        Analyse customer data and provide periodic and ad-hoc reports to the management on sales and clients

-        Manage and maintain customer database, ensure effective customer segmentation and data mining for the various Sales and Marketing initiatives

-        Manage, draft and review all global distributorship agreements 

-        Support CRM system enhancement, update and Client database

-        Ensure the users follow correct business process in using the system

-        Generate regular/ad hoc reports

-        Provide support to other areas of the business as required

-        Process commission for closed transactions using a CRM system

-        Issue commission payments to sales agents and partners, while tracking referral payments and deduction

-        Ensure all commission calculation is correct and within policy

The Ideal Candidate

-        Bachelor degree with 2 years of experience

-        Experience in database will be a significant advantage

-        Proficient with Microsoft Excel (Macro, Pivot table, complex formulas...)

-        SQL and JavaScript are preferred

-        Fluent in spoken and written English, Cantonese and Mandarin would be an advantage

-        A proactive self-starter with a positive attitude

-        Detailed and organised

-        Able to handle various jobs and tedious tasks

-        Impeccable attention to details and solid customer service instincts

-        Extremely well organized, able to plan for and work to very strict, tight deadlines

-        Able to work very well independently, and pick up new skills quickly (with training and support)

We offer the right candidate an attractive salary, good performance bonus structure and outstanding prospects for global career advancement and development. This is a great opportunity to work in a multi-cultural environment,developing competencies which will progress your career in a forward thinking and dynamic business with exciting growth plans.

Interested parties, please send your full resume with current and expected salary in Word format to us. All information collected will be treated as strictly confidential and used for recruitment purposes only. (Only shortlisted candidates will be notified)

IP Global, headquartered in Hong Kong, with presence in China, Singapore, UAE and UK, is an established full-service property investment company that helps high-net-worth investors add the strength of global real estate to their portfolios. Our unique end-to-end approach is at the heart of what we offer. Our experienced team of international real estate investment professionals help clients to purchase, manage and capitalize on their investments.