Senior Executive, Customer Care
DKSH Hong Kong Limited
- Company Industries:Trading and Distribution
Job Information
- Post Date:2019-06-17
- Career Level:Not Specified
- Location:Aberdeen
- Qualification:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Part Time, Permanent
- Job Function:Sales Administration
- Benefits:Five-day work week, Free shuttle bus, Medical insurance, Performance bonus
Job Description
Job Responsibilities:
- Support day-to-day operations in Customer Care Center – hotline handling, order fulfillment, complaint handling
- Support data master maintenance on timely and accurate manners, for example, pricing, customer and/or other
- Maintain and monitor SAP and CRM platform
- Report preparation and compilation for customer and management review
- Key account management
- Maintain high standard of customer service excellence
- Ad hoc project support of team
Job Requirements:
- Higher diploma/University graduate in any discipline
- At least 5 years working experience in Customer Service, sales administration and/or order fulfillment
- Good command of Microsoft applications
- Good command of SAP and/or other ERP systems
- Good command of English (written) and communication skills
- Strong analytical skills and possess logical and critical thinking
- Customer oriented and professional manner in handling phone calls
- Strong writing and presentation skills are essential
- Proactive and sound interpersonal skills
Working Location: Wong Chuk Hang
We offer 5-day work week, performance bonus and attractive benefits including medical insurance to the right candidate.Interested parties please apply in full resume with current and expected salaries to
People & Organization Department, DKSH Hong Kong Limited, 23rd Floor, Tower A, Southmark, 11 Yip Hing Street, Wong Chuk Hang, Hong Kong.
All personal data collected will be used for recruitment purposes only. Candidates will be contacted within 2 weeks if the background and experience are closely relevant to the job requirement.
Drive Growth. Be the Difference. Join DKSH.
DKSH’s strength lies in our great diversity of services, industries, clients, products, regions and employees from various nationalities. We are proud of our people: they are the
reason we are successful. Our people are the best in the industry. They are passionate about their career growth and about business success. They work as part of an energetic and committed team, positively impacting millions of lives through the products and
services we provide.
Join us today if you are ready to “Drive growth. Be the Difference.” With DKSH, you will experience a world of learning and development, own your career and take business responsibility and have a positive impact that touches people’s lives.
Company Info
Position | Company | Location | Update |
---|