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Customer Service Manager/ Assistant Manager (Client On Boarding)

Haitong International Management Services Company Limited

  • Company Industries:Financial Services

Job Information

  • Post Date:2019-07-09
  • Career Level:Middle
  • Location:Sheung Wan
  • Yr(s) of Exp:5 years
  • Qualification:Degree
  • Salary:Posted on 19 Jun 2019
  • Employment Type:Full Time, Permanent
  • Job Function:Account Servicing
  • Benefits:Five-day work week, Medical insurance, Performance bonus

Job Description

The Job:

  • Work as part of the Client On-boarding team with responsibility for the on-boarding of wealth management clients
  • Act as a subject matter expert and reviewer for new client On-boarding and periodic reviews
  • Process knowledge in KYC/CDD, FATCA/CRS, Professional Investors rules and other applicable regulations as appropriate
  • Liaise with other internal stakeholders such as Compliance, Legal and Operations as required
  • Coordinate with the Front Office to prioritize account requests and keep them appraised of progress
  • Monitor and maintain client documentation such that it remains compliant with internal policies and external regulatory requirements
  • Actively suggest process improvements and streamlining initiatives
  • Provide guidance and coaching to junior team members
  • Participate in ad-hoc projects as required

Requirements:

We support local hire with solid relevant working experience in HK.

  • University graduate in any disciplines
  • 5+ years’ relevant/related experience in client on-boarding, KYC or AML with prior experience in reviewer role
  • Demonstrate an interest in the regulatory environment and control processes
  • Good command of spoken and written English and Chinese, including fluency in Putonghua with an eye for detail
  • Good team working and communication & interpersonal skills

Application Method:

We are committed to build a team of competence individuals who have acquired relevant local solid working experience and with diversified exposure to work together with us. Applicants who do not hear from us within 6 weeks may consider their applications unsuccessful.

We provide attractive remuneration package and fringe benefits for the right candidate. Interested parties please send detailed resume with current and expected salaries to Human Resources Department i) by mail: 22/F, Li Po Chun Chambers, 189 Des Voeux Road Central, HK; ii) by fax: 2537 5431; or iii) by using “Apply Now”.

Please quote the reference in the application.If application is submitted in hard copy format, it should be placed in a sealed envelope marked “Confidential”.  All applications will be treated in strict confidence and personal data provided by job applications will be used for recruitment purposes only.  A copy of our Personal Information Collection Statement will be available upon request.

Company Info

Haitong International Securities Group Limited (“Haitong International”: Stock Code: 665.HK) is a subsidiary of Haitong Securities Co., Ltd. (“Haitong Securities” Stock Code: 600837.SH; 6837.HK), one of the leading securities companies in China.

Haitong International is well-established to provide comprehensive and quality corporate finance, wealth management, asset management, fixed income, currency and commodities (FICC), institutional equities and a full spectrum of financial products and services to institutional clients and individual investors domestically and around the globe. As one of the most important overseas business platform of Haitong Securities, the Group strives to be a modern and comprehensive financial institution with leading position in the Greater China Region. 

The Company is led by a team of passionate and energetic professionals, we regard our staff the most treasurable asset and have been providing the best nurture and career prospect to any talents. We now invite high calibre candidates to join us.

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