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Customer Service Officer - Customer Service Department - Zhongtai Financial International Limited

Zhongtai Financial International Limited

  • Company Industries:Financial Services

Job Information

  • Post Date:2019-06-19
  • Career Level:Middle
  • Location:Sheung Wan
  • Yr(s) of Exp:1 years
  • Qualification:Degree
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Others
  • Benefits:Dental insurance, Education allowance, Five-day work week, Medical insurance, Overtime pay, Performance bonus

Job Description

Responsibilities:

  • Handle and follow up clients’ enquiries on account opening, trading platform and market information with professional manner;
  • Establish and maintain good relationship with both clients and consultant;
  • Monitoring client management system; 
  • Obtain feedback from customers on the service delivered and recommend improvement plan as appropriate; 
  • Assist in ad-hoc projects as assigned.

Requirements:

  • University graduate, preferably in business or related disciplines; 
  • Licensed with SFC type 1 and 2 regulated activities;
  • Previous related working experience would be an advantage;
  • Good command in written and spoken English, Mandarin(a must) and Cantonese; 
  • Customer focused, self-motivated, mature, patient and to be a good team player with strong common sense and  able to work under pressure; 
  • Immediate available is preferred.

 

Interested parties, please send your resume in both "English" and "Chinese" with expected salary and date of available by clicking "Apply Now" button.

Company Info

Zhongtai Financial International Limited (“Zhongtai International”), a wholly-owned Hong Kong subsidiary of Zhongtai Securities Co., Ltd (“Zhongtai Securities”), was set up pursuant to China Securities Regulatory Commission’s approval. To facilitate Zhongtai Securities’ rapid growth in cross-border businesses covering major capital markets, Zhongtai International has strived to set up overseas branches across the globe and has now established its presence in Mainland China, Hong Kong, Singapore, Japan and Korea.

Zhongtai International’s parent company, Zhongtai Securities, is a listed company (Stock Code: 600918.SH) incorporated in China under the supervision of Shandong Provincial State-owned Assets Supervision and Administration Commission. With over 7,400 employees and more than 350 securities sales offices covering 28 provinces across China, Zhongtai Securities provides a full spectrum of financial services to both corporate and individual clients and has been recognized for its professional, one-stop services.

Relying on Zhongtai Securities’ resources and advantages in Mainland China, Zhongtai International adopts a financial holding company model with international management concepts, financial innovation and quality services. Zhongtai International, through its subsidiaries, provides global investors and corporations with comprehensive overseas investment solutions and integrated financial services spanning across corporate finance, wealth management, asset management, fixed income, currency & commodities, brokerage, and institutional business. Zhongtai International is devoted to connect global investors with the capital markets in Mainland China, establish linkage between markets in Mainland China and Hong Kong, and make due contributions to the development and internationalization of China’s financial industry.

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