Job Purpose: 

Handle the merchandise allocation for assigned Business Units (Beauty and Wellbeing).

Key Accountabilities:

In addition to following Lane Crawford’s policies and procedures, key accountabilities include, but are not limited to:

Merchandise Allocation

• To handle the allocation of merchandise including issuing purchase order to replenishment and inventory reviews
• To work with buying team and store teams to review styles and optimum qty of each store to drive maximum sales
• To maintain auto-replenishment flow and fulfilment rate from external vendors
• To fully understand the requirements of each market and brand to execute general inventory management to maximize sales and profitability
• To create, run and maintain various weekly or monthly reports as required to support decision making
• To support other allocators for duties of different Business Units (Menswear, Womenswear, Home & Lifestyle, or Beauty & Wellbeing). May change to other Business Units if needed.

Customer Focus

• To build strong relationship with Sales & Service team, Merchandise Planning team, Central Buying office, and Warehouse and Logistic team, to ensure understanding of their needs
• To manage internal customer issues, complaints and feedback promptly and in professional manner

Company Culture and Values

• To fully engage and live by the Lane Crawford Vision, Passion, Learning and Collaboration (PLC) Values, Leadership Code and deliver our Customer Service Promise at all times
• To build collaborative working relationships with your colleagues to ensure the achievement of the Company Business Plan, your department and individual objectives
• To reinforce LC Heritage, Brand DNA and culture - through storytelling and sharing successes at every opportunity

DISCOVER NEW OPPORTUNITIES

IN LANE CRAWFORD

The Leading Light for the Global Asian Luxury Customer.