Job Responsibilities:

• Deal professionally with customers either by telephone, electronically or face to face
• Respond promptly to customer inquiries
• Handle and resolve customer issues
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Set up new customer accounts
• Process orders, forms, applications and requests
• Organize workflow to meet customer's schedule
• Manage customers' accounts
• Keep records of customer interactions and transactions
• Record details of inquiries, comments and complaints
• Prepare and distribute customer activity reports
• Maintain customer databases
• Manage administration and fulfillment of orders
• Communicate and coordinate with internal departments
• Follow up on customer interactions

Desired Skills and Experience:

• 3 years or above solid sales and/or marketing experience in consumer goods.
• Excellent oral and written communication skills
• Fluent written & spoken English.
• Ability to travel

Innovation First offers a competitive salary and performance based compensation.

Interested parties please send your resumes and cover letters

Please visit our websites for more information.

www.hexbugs.com

www.vexrobotics.com 

www.racksolutions.com

www.innovationfirst.com

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