An excellent career opportunity with Hilton hotel group

 100 Years of Hospitality!

百年禮遇!

 Responsibilities

• Be an ambassador of HGI Brighthearted Services to deliver full set front desk service to hotel guests;
• Acts as shift in-charge to monitor and provide assistance for Front Office operation
• Handle guests’ enquiries, complaints and carry out room inspection for VIP guests
• Manage emergent incidents during the assigned shift, ensure all cases are probably handled and reported;
• Acts as a coach to provide training to team members to maintain excellent guest service;
• Responsible for on-day room sales and night audit management

 Requirements

• Degree holder in Hospitality Management or relevant discipline with about 4 years relevant experiences;
• Mature, detail-minded, strong communication and management skills;
• Proficiency in written and spoken English and Chinese. Knowledge of Putonghua would be an advantage

Hilton Worldwide is having our centennial celebration in 2019.  You are cordially invited to join this 100 years hospitality group to be part of the winning team.

Interested parties please apply with career detail, present and expected salary to Human Resources Department. 

Managed by Hilton Worldwide, Hilton Garden Inn Hong Kong Mongkok located in the prime area of Mongkok. We’re ideally positioned just 7 minutes from Mongkok MTR station with convenient connections to Airport express in Olympic and East Rail Line. Shop in style as you explore one of the most popular shopping districts in Kowloon. Take the whole family to visit colorful street bazaars or discover the vibrant nightlife and more.

In additions to its 258 tastefully decorated hotel rooms, the Hotel also offers full range of dining facilities to cater for guests’ dining and entertainment needs. Experience spectacular views of Victoria Harbor, Victoria Peak and Hong Kong Island from the 24-hrs fitness center and rooftop pool. Start the day with our hearty buffet breakfast or pamper yourself with authentic Cantonese cuisine at Eagle's Garden.

From the first hello to the next, we would like to share Brighthearted Hospitality to create heartfelt moments that brighten Guest’s stay by providing personalized service with smile and learning.