Responsibilities

• Liaise with hirer on event requirements, service payment & co-ordinate with in-house teams for service fulfillment
• Contact and confirm with hirer for booking reservation, rundown, venue setup, signage and technical & equipment requirements
• Ensure all details and required documents of the event are recorded, communicate with internal and external parties for follow-up actions
• Follow through the event on-site and assist the hirer for any ad hoc requirements
• Prepare proposal, guide site visit to potential and confirmed hirers
• Follow up with hirer on event requirements, services payment and co-ordinate with in-house teams for services fulfillment
• Monitor venue usage, revenue and traffic records and prepare periodic reports and ad hoc analysis for senior management and governmental department’s review
• Perform the role of Duty Officer
• Oversee all on-going events and the operation of all functions from front to back of house
• Assist and resolve hirer’s ad hoc problems/requests by mobilizing in-house resources
• Handle and report complaints from hirer / guests if happened
• Report to Assistant Manager, Account Services for any abnormalities in venues
• Perform and complete any other duties or ad hoc assignments when required.

Requirements

• Certificate or above in business management, event management, venue management or related discipline
• Preferred 3 year'sexperience in sales & operation, event management, customer service and front-of-house service, fresh graduate will also be considered
• Previous exposure in the public sector or non-profit making organization is an added advantage
• High proficiency in English, Cantonese, Putonghua and Microsoft Office is prerequisite
• Highly organized sales professional with business acumen, strong analytical mind, good interpersonal, communication and leadership skills
• Network with other youth organizations and NGOs in Hong Kong and the region is an advantage
• Knowledge in the application of event management system and URBTIX Ticketing System is an advantage.
• Able to work under pressure, on shift and flexible to work on holidays

We offer competitive salary and attractive benefits to the right candidates. Interested parties please send resume with expected salary to Human Resources Department, New World Facilities Management Company Limited, Room 706, 7/F, Youth Square, 238 Chai Wan Road, Chai Wan, Hong Kong or click “Apply Now”.

For details of the company, please visit website http://www.nwfm.com.hk/

Personal data collected will be used for recruitment purpose only. All collected information will be kept on our files for 12 months.

Established in 2009, New World Facilities Management Company Ltd. (“NWFM”) is the management company of Youth Square. We strive to provide professional management and operation services to develop Youth Square as a platform for youth to explore their potential and showcase their talents.

Youth Square’s innovative spatial design reflects a new generation’s identity. It comprises a wide range of facilities including a theatre, a studio, multi-purpose area, hostel, retail shops and offices. We believe people are key to the success and sustainable development of Youth Square and are committed to developing our employees, preparing them to meet future challenges.

We invite candidates with the right calibre to join our team.