Senior Customer Services Representative - Kowloon Bay
Hong Kong Housing Society
- Company Industries:Property Development
Job Information
- Post Date:2019-06-22
- Career Level:Not Specified
- Location:Kowloon Bay
- Yr(s) of Exp:3 years
- Qualification:Matriculated
- Salary:Salary negotiable
- Employment Type:Full Time, Permanent
- Job Function:Social Services - Community / Non-profit Organization
- Benefits:http://www.hkhs.com
Job Description
The Job
- Assist in daily operation of the Clubhouse and Residential Care Home for the Elderly and organize and implement indoor or outdoor activities.
- Coordinate with internal and external parties for service and activity delivery
- Handle tenants requests and enquiries
- Liaise with tenants to ensure smooth service delivery and support
- Make regular home visits to elderly tenants in need and deliver brief psychosocial support.
- Carry out general office duties including clerical support
- Outdoor work is required.
The Person
- Matriculated OR 5 subjects obtained Level 3 or above in HKDSEE, including English and Chinese.
- Diploma in social science or health related disciplines is an advantage.
- Minimum 3 years relevant experience, preferably with social service experience.
- Good manner, sociable and cheerful character with strong communication, interpersonal, organization and customer services skills.
- Able to work independently and interested in communicating with elderly.
- Proficiency in MS Word, Excel, PowerPoint and Chinese Word processing.
Attractive remuneration package will be offered to suitable candidates. To apply, please send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466 or through online application: http://www.hkhs.com/online.recruit
Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.
You are welcome to visit our website www.hkhs.com to learn more about us.
Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Applicants may be considered for other suitable positions within the Housing Society and all personal data of unsuccessful candidates will be destroyed within 6 months upon completion of the relevant recruitment exercises.
Company Info
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