Summary of Primary Role:

The Account Manager is the primary point of contact for Emerging Markets Group's clients and through superior customer service, serves as the key person in maintaining and growing revenue within existing accounts.

Responsibilities:

• Work closely with CEIC/EMIS clients to understand their needs, usage and strategic planning, aim to unearth additional sales opportunities within the account, facilitating the achievements of sales targets
• Proactively work with Business Development Managers and clients to renew CEIC/EMIS service contracts within their Book of Business. Identify new sales opportunities within existing accounts
• Manage accounts (including growth, retention and customer engagement)
• Update client information and renewal activity in the system in a timely manner
• Serve as a conduit between users and different CEIC/EMIS teams to continually deliver product requirements or enhancements
• Complete monthly sales/renewals forecasts at an accuracy level specified by the VP, Sales
• Attend events, as necessary, interacting with clients and prospects, collecting contact information, promoting CEIC/EMIS and distributing material
• Light cold calling activities is needed

Requirements:

• Degree in Finance, Economics or related business disciplines
• At least 3-5 years in direct sales or account management experience in financial or related industries. Prior experience with client servicing in the investment field will be an advantage
• Keen interest and understanding of the Financial and Banking environment, government, academic and the market data/research requirements of divisions in these industries such as Corporate Banking, Credit Research, Risk Management, Equities Research, Fund Management, Economists, Corporate Finance, Corporate Planning, Government think tank and research centre, University library etc.
• Excellent interpersonal and presentation skills
• Proficiency in English and Mandarin is a must
• Occasional travel is needed
• Aggressive, self-motivated, mature and target oriented

All job applicants will be treated with strict confidentiality.

ISI Emerging Markets Group incorporates CEIC, EMIS and REDD Intelligence,
renowned globally as the leading providers of data, analysis and research
for the world's fastest growing and highest potential countries. 
More at www.isimarkets.com.