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Customer Service Executive

WallStone Partners & Company Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2019-06-21
  • Career Level:Entry Level
  • Location:Kwun Tong
  • Yr(s) of Exp:1 years
  • Qualification:Degree
  • Salary:Salary provided
  • Employment Type:Full Time
  • Job Function:Customer Service - Supervisor/Officer
  • Benefits:http://www.wallsp.com

Job Description

A well established securities and fintech company is looking for an experienced customer service staff to join their force. 

Customer Service Executive

Responsibilities:

Serve customer with stock, warrant and Bull Bear Cert. trading experience

Respond to enquire from clients not limit to phone call and able to demonstrate the system and work-flow to clients in the office and off-site venue  

Open trading account for client with full set of KYC and compliance requirement of the company and external regulator

Prepare regular reports/statistic for management on various sales activities from different regions

 Requirement:

Positive attitude and strong sense of responsibility

U-graduated with 1-2 years’ working experience in securities firm and knowledge of the trading mechanism of the HK stock market a big advantage

Patient, good customer service and telephone skills

Good command of written and spoken English, knowledge of Putonghua is a plus

Good computer knowledge

Holder of HKSI 1, 7& 8

Relevant training about the system and function of terminals will be provided

Salary range from HKD16 to 18K x12 months and subject to previous working experience  

Company Info

WallStone Partners is a Hong Kong based HR Consultancy Firms dedicated in providing a wide range of services and diversified expertise to its clients. Our firm is owned by a team of seasoned business professionals each in their own field of expertise. Together, along with our senior consultants, we've built strong relations with our clients in addition to a proven track record in multiple industries. With strong business acumen, fully conversant with commercial practices we strive to deliver our best service at all times. Attention to detail, coupled with strong work ethics, WallStone is committed in providing the best possible solution dedicated to our client's success.

Service:
  • Placement Services & Executive Search
  • Outsourcing Solutions
  • Payroll Service
  • Visa Application
  • Reference Check Service
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