Responsibilities: 

• Handling the customer inquiries and complaints by phone, email or mail etc in a friendly and professional manner at all time;
• Maintain and update the customer information in internal system;
• liaise with Operations on all matters and input on contract work;
• Provide the after sales services and order follow up;
• Handling sales documents (contract/tender renewal);
• Ad hoc assignment as required.

Requirements: 

• Secondary education
• Mature, independent with good communication skills
• Self-motivated and hardworking
• Well knowledge in computer operations (i.e. MS Word, Excel & Chinese word processing etc.)
• Good command of spoken and written English & Chinese
• At least 1 year customer services experience is preferable
• Fresh graduate will also be considered
• More experience may consider as the Customer Services Officer

Interested and suitably qualified candidates should send their applications and resumes including present and expected salary to: -

The Human Resources Department

G4S Cash Solutions (Hong Kong) Limited

1st Floor, Securicor Centre,

481 Castle Peak Road, Kowloon.

or you may visit our career center website http://greaterchinajobs.g4s.com or http://job.g4s.com (Mobile Version)

Our Company is an equal opportunity employer and welcomes applications from all qualified candidates. The personal data provided will be used for consideration in your application for the applied post and other suitable positions in the G4S. Applications who are not invited for interview within 6 weeks may consider their applications unsuccessful. All personal data of unsuccessful candidates will be destroyed after 6 months.