Responsibilities:

• Provide helpdesk/remote IT support and troubleshooting, as well as, managing server and network administration for securities firm.
• IT Support covering:

o   PC/Laptop/Phone/Printer hardware, Windows Desktop & Business Applications;

o   Server administration, Active Directory maintenance (add/delete user/group policy); Exchange Server administration;

o   Basic Networking troubleshooting

• Escalate unresolved/complex issues to the Technical Engineering team
• Work as part of a team on infrastructure projects with hands-on implementation

Requirements:

• Diploma or background in IT related discipline
• 1+ years of experience in a IT Support role, Banking / Finance industry experience is a plus
• Good all-rounded tech skills on desktop support and, ideally on server administration: computer hardware (PC, server, laptop / notebook and mobile phones) and software (Windows Desktop, MS Office, Outlook / Notes) and back-end administration (Windows Server, AD, Exchange, basic Networking)
• Good verbal and written communications skills in English, Cantonese and Mandarin
• Proactive, energetic, and positive attitude.
• Knowledge of Windows server 2012/2016 and Windows 7/10;
• MS Active Directory/MS SCCM;
• LAN and WAN network management;
• MS Office 365
• Must be self-motivated and able to work with minimum supervision;
• Additional qualifications such as MCP, MCSE will be an advantage;
• Experience in Windows 10 upgrade/rollout projects will be an advantage

 TradeMaster Securities (Hong Kong) Limited is an international financial services corporation which has SFC type 1, 2, 4, 5 and 9 license. 

We are a professional team with international experiences and we are dedicated to provide world class fully-fledged investment services in different asset classes.

In light of our rapid business expansion, we would like to invite professional candidates for this position based in our Hong Kong office which is located in Central