Responsibilities:

• Assist Group Manager to plan and implement CRM initiatives to achieve strategic goals in member acquisition, member retention, partnership marketing, etc.
• Oversee the execution of CRM programs, events and all communication activities
• Plan and execute promotion campaigns and ensure smooth operational workflow
• Collaborate with different internal and external parties in CRM system enhancement
• Drive the insights from data and conduct market research
• Perform ad hoc duties as assigned

Requirements:

• Bachelor in marketing, communications or related disciplines
• Minimum 5 years’ experience in marketing and CRM, preferably in Food & Beverage or hospitality
• Good project management skill and able to work independently
• Solid experience in Food & Beverage promotions and loyalty program
• Strong business sense and analytical skills
• Detail-minded, organized and multi-tasking
• Self-motivated with excellent interpersonal skills
• Proficient in both written and spoken English and Chinese
• Experience in Food & Beverage operations and customer service is highly preferred
• Strong knowledge in CRM system and digital marketing is an advantage

We offer attractive remuneration package to the right candidate. Please click “Apply Now” to submit your full resume with present and expected salaries OR submit to the Human Resources Department of the following address:


Regal Hotels International Limited
Address: 11/F, 68 Yee Wo Street, Causeway Bay, Hong Kong
Fax: 2895-5766

Those who are not interviewed within four weeks may consider their applications unsuccessful.
All personal data provided will be retained and considered for other position(s) which may subsequently become available within the Regal Hotels Group if you do not indicate your dissent. All information received will be kept in strict confidential and only used for employment-related purposes.