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Customer Care Officer (客戶服務主任) 17k- 23k Open to fresh graduate

Morgan McKinley

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2019-07-02
  • Career Level:Entry Level
  • Location:Others
  • Qualification:Degree
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Call Centre
  • Benefits:http://www.morganmckinley.com.hk

Job Description

You will be joining a team that collaboratively brings top services to customers through diffrerent channels.

Responsibilities

  • Working in a contact centre environment and handling multiple customer calls from Premier customers
  • Providing high quality service to achieve maximum customer satisfaction by resolving customer queries
  • Listen and understand customers and establishing their needs in order to offer relevant products, services and solutions
  • Responsible for achieving individual performance expectations and development

Requirements

  • Excellent customer-serving manner, communication and problem solving skills
  • Ability to acknowledge emotions and handle requests effectively whilst asking appropriate probing questions
  • Fluency in Cantonese and ability to read and write in English is essential. A good command of mandarin would be advantageous
  • Hong Kong Diploma of Secondary Education or above. (Unveristy graduates preferred)

Fresh graduates with the right skill sets are welcome to apply!

Our client will offer a competitve salary package, 18 days annual leave and comprehensive medical coverage to the suitable candidate

Company Info

About Morgan McKinley Hong Kong
Ranked as one of Deloitte's Top 'Best Managed Companies' and headquartered in Ireland, Morgan McKinley established in Hong Kong in 2003. Our company culture, built on trust, reward, and commitment to success, is based in the financial centre in Admiralty, with 30+ recruiters speaking Cantonese, Mandarin and English.

We specialise in permanent, contract and staffing solutions for the Financial Services, Human Resources, Commerce & Industry, Technology, Digital and I.T. markets and have a consistent track record working with leading financial services front office & operations, accounting & finance, risk, compliance, legal, audit, HR, Sales & Marketing businesses.

Visit https://www.morganmckinley.com.hk/ to know more about us!

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