Responsibilities:

• Monitor franchisee’s inventory, payment and shipment status to ensure on-time delivery.
• Multi-task and coordinate with different departments and franchisees is a must.
• Manage order changes with company system and follow up with different franchisees independently.
• Deal with franchisee’s quality complaints and initiate required action for response
• Liaise with Europe head office to clarify customer’s complaint and work out the best proposal.
• Manage customer claim by RMA system and issue the credit/ debit note by SAP system.
• Handle returned goods to Europe office and manage distribution of repairing materials to franchisees.
• Collect and prepare various analysis reports for different markets and franchisees.

Requirements:

• University Degree in Business, Textiles, Fashion Design or relevant disciplines
• Minimum of 1-2 years’ of working experience in Fashion Retail industry
• Good oral & written communication and interpersonal skills
• Good command of both speaking and writing in English and Chinese
• Possess skills in MS Office and especially strong knowledge in Excel (V lookup, Pivot table) & SAP system is preferable
• Self-starter and to able to work independently

The Armani Group is among the leading fashion and luxury companies in the world. The group designs, produces, distributes and sells fashion and lifestyle products, including apparel, accessories, eyewear, watches, jewelry, cosmetics, perfumes, furniture and home decor under the following brands: Giorgio Armani Privé, Giorgio Armani, Emporio Armani, Emporio Armani Kids, EA7 and A/X Armani Exchange.

Giorgio Armani Hong Kong Limited, part of the Armani Group, is now inviting high caliber candidates to join our dynamic team.