Our client is seeking for multiple Desk side Support or IT Support Engineers. The potential candidate will handle/manage different projects on IT support area and experiences in Microsoft Office 365 is a definite advantage.

Responsibilities:

• Provide technical support and troubleshooting as Level 1 support for Hong Kong customers.
• Implement project, perform testing, install and configure equipment, contain and execute change, prepare document and provide maintenance support for customer’s infrastructure and system

 Requirements: 

• High Diploma holder in Computer Studies, Information Services or related disciplines;

• Minimum 1-2 years relevant experience in a technical support role, experience in large corporate industry or multinational companies is preferred;
• Good understanding of network , Microsoft technologies and cloud server environments
• Experience in writing IT documentation is an advantage;
• Strong communication and interpersonal skills and foreigner vendor liaison experience;
• A proactive problem solver with customer focused mindset
• Good command of spoken and written English and Chinese
• Willing to work on shift with including public holidays

***** Please provide your expected salary in your CV for reference *****  

Interested party, please send your details resume with current and expected salary to our Human Resources Department by email MS WORD Format ONLY. All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.

E.C.Fix Technology Limited 

One of the most successful and fast growing IT and human resources solutions provider in the region.We specialize in repair and support services to original equipment manufacturers in computing industry which include Hardware, Software Vendors and US Fortune 500 companies.We offer a variety of Recruitment/Secondment Services designed to satisfy the Employee’s career and the Employer’s needs.We draw upon our experience in the IT industry as well as our network in both Hong Kong and China, in order to provide you with appropriate careers.