Responsibilities :

• Handle customers complaints & enquiries, including answering email & phone calls.
• Initiate, plan and execute cross-departmental customer- enhancement projects and follow-ups
• Maintain customer orders
• Inspect product quality, check order report & side tasks and follow up ad-hoc tasks

Requirements :

• Degree holder
• Excellent command of spoken and written English (with Cantonese and Mandarin an advantage)
• Computer literate, proficiency in MS Office and  Access
• Chinese typing an advantage
• Experience in replying to email inquiries is an advantage
• Experience in e-commerce industry will be an added advantage
• Open minded, flexible and able to work in a highly dynamic, high pressure environment  and meeting tight deadline
• Logical problem solving skill & able to multi-task.
• Customer-oriented
• Able to work under minimum supervision
• Interested in entertainment & fashion products
• Must be a team-player
• Shift duties 5 days a week (including public holidays and weekends)
• Mon-Fri:  between 8:00-20:00; Public holidays and weekends:  8:00-16:45

We offer a generous remuneration package including Performance Bonus and Long Service Recognition Program, MPF, Medical Insurance, Staff Purchase Discount and Training & Development Program.

Please send your full resume stating our reference code, job title, your current and expected salary to Human Resources Department for application.You can also send your resume to our Whatsapp: 9494 6644 for application.

To know more about us, please visit www.yesasia.com and www.yesstyle.com

All information provided by applicants will be treated in strict confidence and used only for the recruitment purpose in accordance with employer's data policies.

YesStyle.com is the first online retailer in Asia to globally distribute a wide selection of quality Korean beauty products, and Asian fashion and lifestyle products. We strive to deliver a unique online shopping experience to customers worldwide. We invite you to join us as: