Customer Service Officer - up to 27k - Insurance Company - 5 days work - 9am - 6pm
Linkers International Limited
- Company Industries:Human Resources Management/Consultancy
Job Information
- Post Date:2019-07-02
- Career Level:Entry Level
- Location:Wong Tai Sin Area
- Yr(s) of Exp:1 years
- Qualification:School Certificate
- Salary:Salary provided
- Employment Type:Full Time
- Job Function:Claims Officer
- Benefits:Dental insurance, Double pay, Education allowance, Five-day work week, Life insurance, Medical insurance, Performance bonus
Job Description
Our client:
Our
client is a world leading insurance company
Benefits:
- Double pay/ Performance bonus
- 14 days annual leave
- Medical Insurance/ Dental Insurance
- Maternity leave/ Paternity leave
- On the job training
Job responsibilities:
- Provide and process information through systems and other departments in response to customer’s enquiries and concerns about insurance products and services.
- Resolve customer dissatisfaction if necessary and proactively build long term trust with customers during case handling
- Arrange follow up call to respond to customer feedback in a timely and professional manner
Job requirements:
- Form 5 or above
- 2 years of experience in Customer Service / Call Centre experience
- IIQE paper 1, 3, 5 is preferred
- Good written/spoken English/Chinese (incl. Mandarin)
- Customer focused, highly organized and able to meet tight deadline
- Able to adapt to changes and work under pressure
- Positive and proactive
To apply online please click the Apply button below. For a confidential discussion about this role please contact us on +852 2391 2813.
All personal data provided will be used for consideration of your job application only.
Company Info
At Linkers, we believe that you can and you should love your job, and find purpose in it. And we want to help you make that happen. Contact us, our team would walk along side with you through your job seeking process!
Our team got a solid background, and a vast network of clients, with the experience of filling candidates to Banks, Telecom, IT firms and Startups, FMCG, Supply chain companies, etc.
www.LinkersCareers.com
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