Logistics Clerk (Transportation)
DHL Supply Chain (Hong Kong) Limited
- Company Industries:Others
Job Information
- Post Date:2019-07-03
- Career Level:Middle
- Location:Tsing Yi
- Yr(s) of Exp:3 years
- Qualification:Degree
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Public Transportation
- Benefits:Dental insurance, Double pay, Free shuttle bus, Life insurance, Medical insurance, Overtime pay, Performance bonus
Job Description
Job Descriptions:
-
Provide on-site support to coordinate with customers, warehouse team, operations team and transport control tower to ensure shipping orders are properly followed up.
-
Execute SOP so as to deliver services as required and handle customers’ enquiry on transportation issues.
-
Coordinate with operations team for daily order dispatch and upload.
-
Manage fleet team for dock management, daily delivery and POD return.
-
Perform field audit for on-site operations.
-
Escalate delivery abnormality as per the escalation procedures with follow up.
-
Provide refresh training and coaching to carrier for operations improvement.
-
Assist in any special duties / ad-hoc projects as assigned by the management.
-
Prepare monthly reports if needed, including preparation of necessary documentation.
Job Requirements:
-
High Diploma or above in related disciplines
-
3 years relevant experience in handling customer correspondence / customer relations in Logistics field, perfectly with cross border trucking experiences
-
Dynamic and customer driven with strong communication and interpersonal skills and problem solving and telephone handling skills
-
A good team player with ability to work effectively in a cross-functional team
-
Proficient in written and spoken English, Chinese, and Putonghua
-
Customer-oriented, proactive and well-organized and able to work under pressure.
-
Self-motivated and able to work independently with good sense of responsibility.
Company Info
Position | Company | Location | Update |
---|