Unearth the lesser seen. Expose the hidden gems to help our guests discover. Explore, uncover, share, inspire. At Renaissance Hotels.

Job Summary

• Responsible for receiving and forwarding information to the concerned associates for handling
• Handle all telephone calls promptly and in a polite helpful manner
• Maintain effective communications between the Front Office and the Housekeeping department regarding rooms issue and special guest requests
• Input any guest issues, guest complaints and maintenance incidents in Guestware system and update the information when necessary

Job Requirement

• Certificate or Diploma in Hospitality Management or related disciplines
• Relevant experience in Housekeeping operations is preferred
• Fluent in spoken English & Mandarin
• Shift duty is required

Live to Discover, Work to Inspire.

Exploring the world doesnt have to stop when the working day starts. At Renaissance Hotels we know your passion for discovery is more than a hobby, its a career.

To submit your application, please send your resume to Human Resources Department by clicking "Apply Now" or complete the online application at Marriott International Career Website.

Human Resources Department
1 Harbour Road,
Wanchai, Hong Kong

T (852) 2802 8888
F (852) 2131 0660
Whatsapp (852) 6827 0729

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.