Customer Service Assistant / Officer (5 Days Work)
MasterSoft (H.K.) Ltd
- Company Industries:Information Technology
Job Information
- Post Date:2019-07-09
- Career Level:Entry Level
- Location:Admiralty
- Yr(s) of Exp:1 years
- Qualification:Non-Degree Tertiary
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Others
- Benefits:Dental insurance, Five-day work week, Medical insurance, Performance bonus
Job Description
Who we’re looking for?
- Handle incoming telephone enquiries on products / services from corporate customers in a professional manner
- Responsible for carrying out technical support work and daily operation tasks including support phone and email handling
- Provide problem diagnosis, cause identification and resolving system problems
Way to success
- Diploma or above
- Good computer software knowledge
- Good problem solving skills and quick learner
- Able to work under pressure
- Hardworking, reliable, able to work independently as well as a team
- Good command in both written and spoken in English, Cantonese and Mandarin
- On-job training will be provide
- Some technical or accounting background advantage
- Fresh graduates will be considered
- Immediate availability is preferred
- Candidate who have more experience will be considered as Customer Service Officer
Benefits:
- 5-Days Work
- Discretionary Bonus
- Medical Insurance
- Annual Leave and Birthday Leave
- Wedding, Maternity and Paternity Leave
- Happy and harmonious working environment
- Valuable working experience
Qualified candidates, please send your CV including current and expected salary.
All applications will be treated in strict confidence and used solely for recruitment purpose. Those not invited for interview within 6 weeks may consider their application unsuccessful.
Company Info
MasterSoft (H.K.) Limited provides cloud
business solutions for all kinds of businesses for 20 years. Our products include MAS-Account, MAS-POS, Online Shop, Mobile
Apps, Inventory, Billing, Payroll, Logistics, Trading, Food Wholesale, Caring Homes, Self-serve Kiosk, and customized software systems, etc. As of today, we are serving over 3,000 companies in Hong Kong and Overseas.
https://www.mastersoft-hk.com
https://www.mastersoft-hk.com
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