Responsibilities: 

• Assist Sales & Service Team in customer related issues from support of order generation & fulfillment, management of installed base process with regards to customer communication and order management (offering, tendering, order entry and demo unit process)
• Preparation and follow up on quotations/ tenders for standard business transactions
• Maintenance/ service contract administration (e.g. scheduling, documentation of service reports, data analysis)
• Provide administrative support when necessary, e.g. data entry, documents filing and sorting, office equipment & supplies arrangement and other ad-hoc assignments
• Inventory & stock management, conduct audits to identify and assess deficiencies in internal controls & risk management
• Handle, follow up on internal and external customers’ enquiries via phone calls and emails

Requirements: 

• Higher Diploma or above
• Minimum 1 year relevant experience in customer services support, preferable in healthcare/ pharmaceutical industry or private clients section
• Proficiency in spoken and written English, Chinese including Putonghua with good communication skills
• Good at Microsoft Offices (Word, Excel, PowerPoint)

Interested parties please apply with full resume, current and expected salary by "Clicking Apply Now"

Data collected will be used for recruitment purpose only.

Dräger Medical, A Dräger and Siemens Company, develops, manufactures and sells innovative products, services and integrated solutions for acute patient care and home care.  The company's global portfolio encompasses complete solutions for the point of care throughout the patient care process - in all CareAreas™ from emergency care, the OR and anesthesia to critical care, perinatal care and home care.  The company is represented in over 190 countries around the world with subsidiaries in some 40 countries.

To support our rapid business growth, we are looking for a high caliber candidate to fill the following position in our Hong Kong team.