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Customer Service Account Executive

LSG Lufthansa Service Hong Kong Ltd

  • Company Industries:Hospitality / Catering

Job Information

  • Post Date:2013-08-09
  • Career Level:Entry Level
  • Location:Airport Area
  • Yr(s) of Exp:1 years
  • Qualification:Degree
  • Salary:Negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Customer Service - Supervisor/Officer  Hospitality / Hotel Services  Account Servicing  
  • Benefits:Five-day work week  Life insurance  Medical insurance  Performance bonus

Job Description

Responsibilities:

Assist the Manager in maintaining and monitoring the area of flight master, customers requirements on airline meals, other services and specifications.

  • Provide professional services to customers
  • Handle customers’ enquiries, complaints and emergency cases
  • Prepare correspondences and document

  • Co-ordinate with different departments and customers

 

Requirements:

  • Degree/Diploma holder in Business Administration, Hotel and Catering Management or any related disciplines
  • 1 - 2 years customer service experience, preferably in food industries or airline related industries
  • Good command of both written and spoken English and Chinese.
  • Proficient in MS Office including Word, MS Excel & Chinese Word Processing.
  • Pleasant in personality, well organized, attention to details

 

We offer 5-day work, attractive remuneration package in commensurate with the qualifications and experience to the right candidate. Interested parties please send full resume with present and expected salaries and date available to: irene.wong@lsgskychefs.com

For more details, please visit our Website www.lsgskychefs.com

All information received will be kept in strict confidence and only for employment-related purpose.

 

Company Info

The LSG Group is the world’s leading provider of end-to-end onboard products and services for the travel industry. It possesses a strong portfolio of independent expert brands: LSG Sky Chefs (catering and hospitality, including lounges), Retail inMotion (onboard retail), SPIRIANT (onboard equipment) and Evertaste (convenience food).

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