Customer Services Officer (Control Centre - Night Shift 9 hours work )
Jones Lang LaSalle Management Services Ltd
- Company Industries：Property Management / Consultancy
Job Information
- Post Date：2013-08-09
- Career Level：Middle
- Location：Quarry Bay
- Yr(s) of Exp：2 years
- Qualification：Matriculated
- Salary：Not Specified
- Employment Type：Full Time, Permanent
- Job Function：Hospitality / Hotel Services Property Management
- Benefits：Education allowance Life insurance Medical insurance Performance bonus
Job Description
Customer Service Officer (Control Centre – Night Shift 9 hours work)
Duties
- Monitoring of security systems to ensure security and safety operation
- Operate Helpdesk and messaging service dispatch and support
- Dealing with emergency situation such as manning, technical issues, complaints and crisis
- Supervise performance of night patrol service provider
- Occasional off-site work when dealing with emergencies / surprise check
- Other duties as assigned by Head of Customer Service Department
Requirements
- Form 5 or above
- Good command of both spoken English and Chinese (Cantonese and Mandarin)
- Self-motivated and able to work under pressure, with good organization skills
- Relevant experience in Property Management/Hotel/Control Room Service
- Proficiency in basic computer skills including Chinese Word Processing
- Holder of Type I Driving license is an added advantage
We offer attractive remuneration packages and good career prospects for the right applicant. Please apply with full resume and expected salary by sending email to Calvina.Chan@ap.jll.com. (Please quote the reference number on the subject of email)
Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. Information provided will be treated with confidence and used for the purpose of employment only.
Company Info
About JLL
JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2017, JLL had revenue of $7.9 billion and fee revenue of $6.7 billion; managed 4.6 billion square feet, or 423 million square meters; and completed investment sales, acquisitions and finance transactions of approximately $170 billion. At the end of 2017, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of 82,000. As of December 31, 2017, LaSalle had $58.1 billion of real estate assets under management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit http://www.jll.com/.
JLL has over 50 years of experience in Asia Pacific, with over 37,000 employees operating in 96 offices in 16 countries across the region. The firm won the ‘World’s Best’ and ‘Best in Asia Pacific’ International Property Consultancy at the International Property Awards in 2016 and was named number one real estate investment advisory firm in Asia Pacific for the sixth consecutive year by Real Capital Analytics. http://www.ap.jll.com/.
In Greater China, the firm was named ‘Best Property Consultancy in China’ at the International Property Awards Asia Pacific 2016, and has more than 2,200 professionals and 14,000 on-site staff providing quality real estate advice and services in over 80 cities across the country. www.joneslanglasalle.com.cn
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