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Customer Service Administrative Clerk / Assistant Officer, Fresh Grad.Welcome, Shatin /North Point

Joint Talent Employment Consultant

  • Company Industries:Financial Services

Job Information

  • Post Date:2020-03-20
  • Career Level:Not Specified
  • Location:Not Specified
  • Qualification:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Retail Sales

Job Description

Our client is one of the  financial institutions in Hong Kong with a total of 8 branches located in Hong Kong Island, Kowloon and the New Territories. To cope with their rapid business development, they invite high caliber professionals to join and be a member of their successful team.

 

Position :  Assistant Officer / Junior Officer (Customer Service & Operations)  

Location : Shatin / North Point   

Working hours :   9:00 a.m to 6:00 p.m / 8:30 a.m. to 4:30 p.m. / 9:00 a.m. to 1:00 p.m. (7 days off per month / Public Holidays) 

Benefits: 11 days annual leave, Medical benefits, Allowance, Performance bonus ( 1-2 monthly salary) , MPF 

 

Responsibilities:

  • Assist Supervisor to monitor and improve the efficiency of the front-line operations and ensuring the quality of service to meet the service standard in terms of efficiency and courtesy
  • Responsible for branch administrative & customer service duties
  • Performing general office and reception counter duties
  • Handle customer enquiries and requests via phone & walk-in clients
  • Perform other ad hoc projects when assigned
  • No sales duties involved 


Requirements :

  • Degree holder, Fresh Graduates will also be considered 
  • 1 - 2 years customer service or operation experience
  • Experience from servicing industries is an advantage (Retail / Education Centre, Hotel, F & B...etc) 
  • Excellent presentation, communication and customer servicing skills
  • Strong leadership skills, with analytical and strategic mindset
  • Good in English and Cantonese
  • Immediate available 

 

Position :     Customer Service & Administrative Clerk 

Location :   Shatin / North Point  

Working hours :   9:00 a.m to 6:00 p.m / 8:30 a.m. to 4:30 p.m. / 9:00 a.m. to 1:00 p.m. (7 days off per month / Public Holidays)  

Benefits: 11 days annual leave, Medical benefits, Allowance, Performance bonus ( 1-2 monthly salary) , MPF 

Responsibilities:

  • Responsible for branch customer service & administrative duties
  • Performing general office and reception counter duties
  • Greeting visitors in a professional and pleasant manner
  • All other ad-hoc matters as assigned by the Supervisor 
 
Requirements:
  •  Diploma or above 
  •  1 - 3 years Customer Services, Administration or Client Servicing experience
  •  Experience from servicing industries is an advantage (Retail / Education Centre, Hotel, F & B...etc) 
  •  Good customer servicing skills, mature, patient and proactive
  •  Detail-minded, organized and a good team player
  •  Good in English and Cantonese
  •  Immediate available  

Interested parties, please send full resume with current & expected salary & date available to "Email Address" (as above / Company details) or click the following "Apply Nowbutton to attach your CV or WhatsApp +852 5137 6547 

All information collected will be treated in confidence and for recruitment purpose only

Company Info

Joint Talent Employment Consultants was founded in 2009 and provided professional, effective recruitment services to Multinational and Public-listed Companies including Retail Operations, Sales and Marketing, Supply Chain, Logistics & procurement, IT, Finance and Accounting, Human Resources and Merchandising. We specialize in servicing all levels of employment on permanent and contract basis. We provide relevant, professional and reliable recruitment services to both our clients and all job-seekers, enjoying long-term client and candidate relationships.

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