System Support Engineer
Globalluxe Limited
- Company Industries:Wholesale / Retail
Job Information
- Post Date:2020-03-20
- Career Level:Middle
- Location:Not Specified
- Yr(s) of Exp:5 years
- Qualification:Degree
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Network & System
Job Description
Responsibilities:
- Provide daily operation support and maintenance including server backups, software applications, email, internet access, PC hardware, POS interface and CRM system or etc. in back office and regional retail store
- Maintain hardware and software asset management
- Provide support of telephone and network system
- Coordinate with external vendors on system support and project management
- Utilize reporting channels to analyze and report on POS, CRM and eCommerce system performance, metrics and KPI’s
- Any ad hoc duties as assigned
Job Requirements:
- Higher Diploma holder or above in Information Technology, Computer Science or related discipline
- 5 years or above working experience in retail industry and online business services are preferred
- Hands-on experience in all-rounded technical skills on PC setup, email, desktop support, server administration and software, back-end administration
- Strong working knowledge of integrated eCommerce, POS and CRM systems
- Good analytical and communication skills, and able to work under pressure
- Self-motivation and a good team player
- Good command in written and spoken English, Cantonese and Mandarin
Company Info
Globalluxe is a leading distributor of international high fashion apparel and accessories in Hong Kong, China and Southeast Asia. We are now looking for high caliber to fill the following position.
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