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Senior IT Service Desk Support Engineer

Guru Online

  • Company Industries:Advertising/Public Relations/Marketing Services

Job Information

  • Post Date:2013-08-29
  • Career Level:Middle
  • Location:Tin Hau
  • Yr(s) of Exp:3 years
  • Qualification:Non-Degree Tertiary
  • Salary:Negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Support  Network & System  Technical / Functional Consulting  

Job Description

Job Description:

  • Provide system administration and technical support to PC/Notebook users;
  • Configure and maintain web server, file server and Windows servers;
  • Keep all desktop software standards in order according to company standards and maintain software license library;
  • Hands on experience in full functionality of MS office and OUTLOOK;
  • Provide/communicate with external vendor on network administration to all infrastructure components including switches, routers, FTP & backup solution;
  • Perform hardware and software installation, maintenance and troubleshooting;
  • Create incidents of backup failure;
  • Assist in other ad hoc projects and administration tasks as assigned.
  • Maintain VPN connections between HK and China Office

 

 Requirements:

  • Diploma in Computer Science or equivalent;
  • Proficient in Microsoft AD administration
  • Candidate with MCSE, MCITP, CCNA certification will be added advantage
  • Experience in Microsoft AD setup will be added advantage
  • Candidate with good understanding of SCCP, IP Phone, SIP trunking and SIP phone services will be added advantage
  • Excellent customer facing and problem solving skills
  • Good command in English, Cantonese and Mandarin;
  • Strong sense of responsibility and able to work independently and multi-task;
  • Minimum 3 years hands-on experience in a similar position;
  • Immediately available is preferred.

 

We offer an attractive remuneration package to the right candidates.  Interested parties please send a cover letter stating your expected salary and resume to Ms. Wang at hr@guruonline.com.hk.

 

*All information will be treated as confidential and used solely for recruitment purposes.

Company Info

Join the Uprising Digital Marketing Company, and build new teams with us!

Guru Online is a 10-year-based integrated Digital Marketing Agency, delivering tailor-made solutions to clienteles ranging from social media platform engagement, creative campaign formulation and production, media planning and placement (with self-owned ad network comprising of desktop, mobile, video publishers – Maximizer, MobMax, GTV), ePR network (including 200+ network of online bloggers and vloggers), social monitoring on Facebook fan pages and online forums, etc. We have served more than 500 clients these years. Sectors include shopping mall, banking and insurance, beauty, fashion, F&B, etc

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