Our client, a well renowned multinational company, is currently inviting talented Regional IT Support Specialist to join their company.

Regional IT Support Specialist

 Job Highlights 

• Diploma / Degree in Computer Science Information Technology or other related disciplines;
• 3-4 years’ experience in technical support / customer service;
• Experiences in supporting computer hardware and software are must.

Job Description

Responsibilities: 

• Experience in supporting computer hardware (PC, Laptop, Smartphone and video conference device etc.) and software (Windows Desktop, MS Office/365, Team, Outlook etc.), basic back-end troubleshooting and manage Windows Server & AD;
• Provide an excellent level of IT support to all business units;
• Provide end-users technical support and conduct troubleshooting on hardware & software in PCs, telecommunication equipment and other computer services;
• Setup, configure and support of laptop, desktop, smart phone or network devices;
• Maintain hardware & software inventory record and prepare project reports;
• Coordinate the support to boutiques and offices in APAC;
• Manage Microsoft server AD environment and file server backup;
• Ensure proper documentation, tracking and follow up of all incidents record in IT ticketing system;
• Undertake ad-hoc IT related tasks as required.

Requirements: 

• Diploma Holder in IT related discipline is preferable;
• Degree Holder in Computer Science, IT or other related disciplines;
• Good analytical, PC / device trouble shooting;
• Strong communication, interpersonal, problem solving and is able to work independently;
• Proficient in both spoken and written English, Chinese and Mandarin. 

 Interested candidates, please send your FULL RESUME in MS Word format and stated with current and expected monthly salary by clicking "APPLY NOW".

All information received will be kept in strict confidence and will be treated only for employment-related purpose.