Responsibilities:

Providing first-level help desk support for hardware, software and network

Effectively prioritize, troubleshoot and escalate issues where appropriate

Provisioning and de-provisioning of IT assets

Assisting to maintain cybersecurity

Assisting with routine maintenance and technical check to meet SLAs

Preparation and update of documentation

Requirements:

Degree in Computer Science or related disciplines; Holder of MCSE, CCNA is an advantage

Fresh graduates to 3 years of IT support experience are welcome

Knowledge and proven experience in office software and hardware on both Windows and Macintosh

Good in interpersonal communication, analytical and problem-solving skills

Good command of spoken and written English and Chinese; Good mandarin would be an advantage

Be proactive, independent, highly motivated and nice team player

Attractive remuneration package will be offered to the right candidate. Interested candidates are invited to send your full resume with expected salary and availability by clicking "Apply Now".

All Personal data collected will be used for recruitment purpose only.