Customer Service Officer 客戶服務主任
The Store House Limited
- Company Industries:Property Management / Consultancy
Job Information
- Post Date:2020-03-22
- Career Level:Entry Level
- Location:Not Specified
- Yr(s) of Exp:1 years
- Qualification:School Certificate
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Customer Service - Supervisor / Officer
Job Description
- Reporting to Operation Manager
- Working closely with Operation Manager to meet Sales Revenue & EBIT targets
Customer Service
- Acting as primary contact person to customers
- Handling customers on Sales Enquiry
- Preparing of quotations to customers
- Assisting existing customers on their immediate requirement
- Meeting customers’ expectations with regards to complaints/claims or any other matters when necessary
Administration
- Processing of invoices to customers on a timely basis
- Working with Finance Department on account payable
- Inspecting the premises on daily basis
- Assisting in projects or assignment as & when required by Operation Manager
6 days work week (Exclude Sundays & Public Holidays)
9.00am – 6.00pm
13th Month bonus & Variable bonus
Salary range HK$14K-$16K depending on working experiences
Must be proficient in ENGLISH, MANDARIN & CANTONESE (Both written & spoken)
- 直接向營運經理會報
- 協助營運經理達至收入及益利目標
客戶服務
- 作為客戶的主要聯絡人
- 解答客戶的查詢,向客人報價
- 協助和解決現有客戶的要求
- 維持良好的客戶服務,處理客人的投訴
日常行政工作
- 準時向客人發出賬單
- 協助會計部聯絡欠款的客人
- 每天檢查分店倉內情況
- 協助營運經理分派的工作項目
6天工作週 (星期日及公眾假期休息)
9.00am – 6.00pm
薪金範圍 HK$14K-$16K (由經驗而定)
花紅 (由每年公司表現而定)
必須能讀寫中英文、操流利廣東話、英文及普通話
Company Info
The Store House is one of the earliest self storage company in Hong Kong with over 20 years of experience. We are a full subsidiary of Singapore Post. Our group is currently managing 4 storage facilities in Western District, Ap Lei Chau, Aberdeen,
and Tuen Mun.
Contact
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