Senior Product Manager / Product Manager
Alipay Payment Services (HK) Limited
- Company Industries:Information Technology
Job Information
- Post Date:2020-03-23
- Career Level:Not Specified
- Location:Not Specified
- Qualification:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Marketing - Brand / Product Management
Job Description
Job Description:
- As Product Owner, deliver and enhance AlipayHK App to support business strategy.
- Understand competitive landscape in local markets, discover market insights and identify customer pain points
- Collaborate with different teams and stakeholders, project-manage the integration of payment channels onto Alipay platform and overseas E2E development process from evaluating contracts to go-live. Manage channel partners and customer relationship in any product related engagement.
- Articulate value propositions of business initiatives. Translate business requirements into product requirement/ user stories. Ensure development team understands the context and specifications to deliver quality product within timeline.
- Understand user mindset and behavior thru research, observation, data-mining and E2E testing. Engineer and deliver frictionless and relevant payment experience to customers.
- Manage partner and customer relationship in any product related engagement.
- Understand, define and track product performance metric. Continue provide feedback to improve customer experience and performance
Job requirements:
- 5 years+ experience in a product management or related role. Previous experience in payments or ecommerce industry is highly preferred
- Good understanding on ecommerce, payment technology, payment channels and industry players in Southeast Asia markets
- Hands-on experience working with both business and technical teams, preferably integrating payment channels or payment services. Experience in understanding business requirement and defining product specifications
- Strong analytical skills and proven ability of data-driven decision-making, ability to define and manage qualitative and quantitative research and measurement plans
- Strong organizational acumen – ability to thrive in a matrix environment where success depends on a high degree of cross-functional collaboration
- Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done
- Excellent verbal and written communication skills. Ability to effectively communicate with internal and external customers
- Strong communication and interpersonal skills in Chinese and English
Company Info
The AlipayHK electronic wallet is operated by Alipay Financial Services (HK) Limited (Stored Value Facility Licence number: SVF0004) and regulated by the Hong Kong Monetary Authority. Alipay Payment Services (HK) Limited is a joint venture established
by Ant Group, a parent company of “Alipay”, and the CK Hutchison Holding Limited, a multinational conglomerate spanning over 50 countries.
Currently, over 100,000 local retail outlets support the AlipayHK electronic wallet for payment, covering large chain stores, convenient stores, supermarkets, fresh markets, restaurants and others. Features of the AlipayHK electronic wallet include transportation, cross-border payment, P2P transfer, Lucky Money, blockchain remittance, bill payment, Quick Reward Coupon eShop, Taobao and TMall payments, purchase of insurance products offered by third parties, e-coupons, etc, making Hong Kong residents’ lives more convenient by integrating mobile payment into daily lives.
Currently, over 100,000 local retail outlets support the AlipayHK electronic wallet for payment, covering large chain stores, convenient stores, supermarkets, fresh markets, restaurants and others. Features of the AlipayHK electronic wallet include transportation, cross-border payment, P2P transfer, Lucky Money, blockchain remittance, bill payment, Quick Reward Coupon eShop, Taobao and TMall payments, purchase of insurance products offered by third parties, e-coupons, etc, making Hong Kong residents’ lives more convenient by integrating mobile payment into daily lives.
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