Job Responsibilities:
•Responsible for client service and contract issues
•Liaise and follow up with clients to maintain good customer relationship
• Handle client enquiries and complain , and provide customer services in a professional manner
• Co-ordinate with various parties to ensure customer requests are handled promptly and accurately

Job Requirements:
• Form 5 graduate or above
• 5 years of working experiences or above, with customer service experience
•Strong analysis and problem solving capability
•Patient, pleasant personalities and able to communicate with all levels
•Team player,multi-tasking,self motivated and able to work independently 
•Good command of both spoken and written English and Chinese
•Proficient in MS Word, Excel and Chinese Word Processing

Less experience will be considered to Customer Services Officer 

 Immediate availability is highly preferable

工作職責：

 負責客戶服務及合約事項；

 聯絡及跟進客戶，與客戶保持良好關係；

 處理客戶查詢及投訢，為客戶提供專業客戶服務；

 與公司各部門進行協調，確保能迅速及適度地處理客戶的問題。

 職位要求:

 中五或以上程度

 5年或以上工作經驗，具客戶服務經驗

 良好分析及處理問題能力

 性格開朗、有耐性、良好溝通能力

 有團隊合作精神，能同時處理多樣工作，主動及能獨立工作

 良好中文及英文讀寫能力

 良好MS Word、Excel及中文打字電腦技巧

 可即時上班優先考慮

We offer on-the-job training and opportunities for career development in addition to a competitive salary and fringe benefits to the right candidate. Interested parties, please send your detailed resume with present and expected salary by clicking APPLY NOW.

本司能為合適申請者提供在職培訓及良好晉升機會，有意者請將簡歷、目前薪金及期望薪金等資料電郵 APPLY NOW。

(收集的個人資料只作招聘用途，申請者如於兩星期內未收到面試通知將視作申請不成功，未能成功的申請者資料將於六個月後銷毀。)