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Technical Operation& Maintenance Manager (Hardware support)

Alipay Payment Services (HK) Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2020-03-25
  • Career Level:Not Specified
  • Location:Not Specified
  • Qualification:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Software Development

Job Description

Job Responsibilities:

  • Responsible for the roll-out of key projects including preparing technical settings, end user trainings, and collaboration with internal colleagues, partners and vendors
  • Responsible for equipment SDK integration support, daily technical operation and post-implementation maintenance support
  • Monitor and analyze the real-time/off-line data, providing maintenance and technical support to ensure the smoothness of business operation among key partners and merchants
  • Coordinate resources of all relevant parties to quickly respond to emergent cases. Working with different vendors or partners to handle technical issues. Improve the cooperation mechanism and process

 
Job Requirements:

  • 3+ years working experience with 1+ years of experience in Device Software Development or Technical Support
  • Familiar with C/C++/C# or android programming language, computer networks, database, OS (arm, Linux, windows) and knowledge in AFC is a plus
  • Good communication skills with an ability to coordinate and collaborate among teams to drive and complete the work
  • Ability to remain calm and make the right decision in emergency situations
  • Fast learner and self-driving to fulfill tasks
  • Ability to work under pressure and take the 7*24 emergency on-call
  • Fluent in spoken English/Cantonese and good command of Mandarin
  • Base in Hong Kong

Company Info

The AlipayHK electronic wallet is operated by Alipay Financial Services (HK) Limited (Stored Value Facility Licence number: SVF0004) and regulated by the Hong Kong Monetary Authority. Alipay Payment Services (HK) Limited is a joint venture established by Ant Group, a parent company of “Alipay”, and the CK Hutchison Holding Limited, a multinational conglomerate spanning over 50 countries.
 
Currently, over 100,000 local retail outlets support the AlipayHK electronic wallet for payment, covering large chain stores, convenient stores, supermarkets, fresh markets, restaurants and others. Features of the AlipayHK electronic wallet include transportation, cross-border payment, P2P transfer, Lucky Money, blockchain remittance, bill payment, Quick Reward Coupon eShop, Taobao and TMall payments, purchase of insurance products offered by third parties, e-coupons, etc, making Hong Kong residents’ lives more convenient by integrating mobile payment into daily lives.
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