ICT Application Support Specialist
Flora Education Limited
- Company Industries:Education
Job Information
- Post Date:2020-03-25
- Career Level:Not Specified
- Location:Not Specified
- Qualification:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Application Specialist - Network
Job Description
Responsibilities:
- Administer, Maintain and support PowerSchool Student Information System. (SIS)
- Administer, Maintain and support MyStamford (PowerSchool Learning) / Learning Management System (LMS)
- Support School’s Admission System (E2C based on Microsoft Dynamics 365)
- Be the primary technical contact for the school with SIS and LMS
- End of Year Process / Beginning of Year Process (Yearly rollover)
- Responsible for distribution of Parent Portal login information and responsible for parent User IDs, passwords and access codes.
- Serving as a point of escalation for all system issues, administrative aspects, and important processes of the LMS, including managing user groups, user permissions and notifications, and configuration.
- Assist Learning Leaders with establishing curricular scheduling for teachers and students.
- Ensure current functionality is maintained and determine the integrity of new functionality.
- Develop and revise processes and procedures, standards and guidelines relating to schools' databases.
- Understand and apply system wide workflow and processes as well as relationships with other internal and external databases.
- Maintain workflow of new and expiring student/staff accounts.
- User Training: Responsible for the training and support of all faculty and staff, in both the SIS and LMS functions or PowerSchool.
Requirements:
- Ability to learn knowledge of new systems quickly and apply them in the work environment
- Prior knowledge and/or experience with LMS or SIS is desirable
- Excellent verbal and written English skills
- Working experience of MS SQL and Microsoft SSRS tools
- Excellent customer service skills and telephone manners
- Communicate successfully with people at all levels
- Team player
- Effective time management and organizational skills
- Degree holders preferred. Diploma holders in related discipline or any IT related discipline may also apply
Please send your full resume including your current/last salary and expected salary also together with copy of the certificates to HR team by email by clicking "Apply Now".
Personal data will be used for recruitment purpose only.
Company Info
Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties
to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.
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