Our client will provide good benefits to appropriate candidates, if you have interesting in applying those positions, please submit your CVs to mtang @me-consulting.com.hk at once

1.     System Architect

         Job Description:

• Perform hands-on solution design, prototypes, proof-of-concepts, and development tasks as required in supporting of projects
• Perform detailed analysis of requirements and solutions to ensure effectiveness, relevance, accuracy and robust controls
• Work closely with customer experience and development teams
• Produce technical specification for custom development and systems integration requirements
• Perform and support various testing activities including unit testing, integration testing and user acceptance testing
• Develop and analyze digital solution options based on business demand
• Ensure solutions are salable and meet overall business requirements, translating clients’ requirements into architectural designs and technology solutions

Key Competencies & Requirement

• Bachelor’s degree in Information Technology, Computer Science or related disciplines
• Experience in enterprise applications design, development, deployment and integration
• Hands-on experience of programming language in Python/ Java/ C#/ PHP/ .Net is an advantage
• Willingness to be a challenger to the traditional way
• Good command of spoken and written English and Cantonese, Mandarin.
• A minimum of 10 years’ relevant experience in digital solution consulting or development or a production IT environment managing enterprise IT infrastructure, hardware, hosting service and network areas.
• Ability to write architectural design documents or review design documents provided by others.
• Knowledge and understanding of industry trends and new technologies and ability to apply trends to architectural needs
• Experience in architecture and solutioning of enterprise applications (Cloud-based platforms like AWS, AliCloud) and digital capabilities (e.g. APIs, microservices architecture)
• Experience in working with ICT enterprises, System Integrators, and Consulting firms as solution partners is preferred
• Experience in concepts, principles and implementation approaches of service oriented architecture (digital) is an advantage
• Experience with Lean UX Design Thinking is an advantage but not essential

 2)     Service Delivery Manager

Job

• Oversee day to day 24 x 7 technical support to evaluate problems, perform impact analysis and recommend workarounds and solutions
• Lead teams to effective service delivery based on ITIL and CMMI processes framework
• Coordinate different teams including service desk, infrastructure, software vendors and business users for service delivery.
• Act as the business unit escalation prime channel and focal communication point to the Senior Managers and Executives in regard to any service delivery issues
• Keep up with the professional and technical knowledge with respect to the emerging trends in IT service management 

Qualifications

• Degree in IT or related disciplines
• Minimum 11 years relevant IT experiences including at least six (6) years of experience in project management mad at least one (1) year of experience in managing at least one IT project involving web application system on midrange platform with once-off implementation contract value of not less than HK$15 million.
• ITIL Foundation Certification required, candidates with PMP or Prince 2 qualification will be an advantage
• Solid knowledge in Unix and WinTel platform environments, web technology, job scheduling, storage, backup and monitoring tools
• Experience in HKSAR Government IT project implementation or maintenance is an added advantage.
• Good communication skills in English, Cantonese and Mandarin
• Candidate with less experience will be considered for the position of Senior System Analyst position

 3.    Project Manager

Duties & Responsibilities:

• Manage technical and transition project implementation;
• Participate and assist in the design and development of technical solutions for customers;
• Manage all areas of the delivery of projects, including project scope, risks, budget and resources, both internally and externally;
• Provide support to the integration of bids/projects, including Due Diligence exercises;
• Build and maintain close relationships with customers and suppliers through all phases of needs assessment and solution implementation;

   Requirements:

• Degree holder in relevant disciplines;
• Minimum of 8 years' experience in IT industry, with at least 5 years of experience in IT project management;
• Experience in System Infrastructure Design, Solution Implementation and Data Centre Services;
• Certified PMP, PRINCE or equivalent industrial qualification is a plus;
• Good command of spoken and written English and Chinese;
• Excellent communication and presentation skills;
• Proficiency in Microsoft Office and project management tools

 4.   Solution Consultant/Manager (Infrastructure)

       Duties & Responsibilities:

• Liaise with internal and external parties on business solutions design (Mainly on infrastructure)
• Obtain requirement from customer IT/application staffs
• Provide IT solution and cost on both the existing client RFS (Request For Service) or new business
• Provide technical/commercial/general guidance to solution team member
• Involve in Technical Design Authority (TDA) activities to bring value to existing managed operations services such that to create more business opportunities for all clients
• Pre-sales support on IT solution

       Requirements:

• Degree or above in IT or any relevant disciplines
• Minimum 6 years' of relevant working experience, with 3 years' experience in IT consultant role is a must
• Familiar with IT solution technologies (e.g. Virtualization, SAN technology and etc)
• Solid experience in enterprise IT infrastructure (e.g. Windows, RedHat Linux, UNIX, AS400, hyper-v, VMware, SAN storage, Network)
• Solid experience to deal with clients, getting requirements from business users and/or senior IT management
• Solid experience to design Virtualization (VMware, hyper-v, Xen server) solution
• Good command of both written and spoken English and Chinese
• Self-motivated, independent, good presentation & negotiation skills and able to work under pressure
• Solid experience to response Government Tender is an advantage
• Candidate with less experience will be considered as Assistant Solution Manager/Solution Designer

5) Data center engineer (SAN/Switch/window/Linux)

Duties & Responsibilities:

Big Data Support is responsible for handling basic customer issues respecting response time and resolution time defined in SLA:

• Follow-up and resolve standard incidents
• Able to escalate complex incident
• Responsible for incident qualification, troubleshooting and analysis

Requirements:

• Degree holder in IT or related disciplines
• Minimum 2 years relevant experiences
• Technical qualification, analysis and troubleshooting of x86 Server technology and other datacenter infrastructure: Network Switches, SAN, cabling
• Understanding and basic skills of all major operating systems: VMware, Linux, Windows Server
• Good communication and interpersonal skill

6)   Data center Engineer (AIX and Solaris) 

Job

• Perform technical support including installation, configuration and product patching / upgrade on various middleware products
• Work on the design and implementation of middleware services for internal and external projects
• Provide application deployment, production support, monitoring, problem diagnostics and performance tuning of middleware services to internal and external projects
• Perform night emergency call support when necessary

Skill

• Bachelor Degree / Higher Diploma in Computer Science or related disciplines
• Minimum 2 years experienced in Oracle WebLogic Server / Tomcat /Websphere
• Experience in Apache / IBM HTTP Server / IBM WebSphere Application Server / IBM WebSphere MQ / JBoss / Microsoft IIS is preferred
• Familiar with AIX, Solaris system administration
• Good analytical & problem-solving skills, self-motivation and interpersonal skills
• Good command of spoken and written English and Chinese

7)   Data center engineer (Unix/Backup)

 Job:

• Oversee all activities in SMC

• Assist and guide SMC staff in handling incidents if required
• Ensure SMC staff operate in an orderly manner
• All the actions taken must be updated to the IT Service Management system.
• Adhere to SMC Security Policy
• Design and build batch job flow that fulfill user requirements and facilitate delivery of required outputs;
• Monitor job run & performance such that job operations of applications and systems can be run smoothly and efficiently
• Perform test on automated job flow with users based on user requests

Qualifications

• Degree in Computer Science, Information Technology or related disciplines
• A minimum of 4 years’ experience in IT Service Management Center
• A minimum of 2 years’ experience in Windows 2003 and 2012 server administration
• Leading team with shift duties
• Solid working experience in Windows AD and cluster administration
• Knowledge of AIX, Linux, IBM Tivoli, IBM MQ, IBM TSM, Symantec NetBackup/Backup Exec is preferred
• Knowledge of Networking and Firewall, Storage, SAN Switch, Load balance, ISO, ITIL
• A good team player with analytical & problem-solving skills, self-motivation and good interpersonal skills
• Good command of spoken and written English and Chinese

• Positive attitude, fast-learning, energetic, able to perform in challenging environment
• Candidates with less qualification and experience will be considered as Programmer

8)    Datacenter Specialist  (Operations)

Job

• Manage day to day data center operations
• Making roster plan for resources
• Lead a team of DC operators, supervise their job performance and ensuring jobs comply to process and operation procedure
• Making sure services agreed with customers are fulfilled by the team
• Cross checking the quality of services provided by the team
• Work on improvement/enhancement plan for DC operational task when process flaw is identified
• Coordinate with both internal technical support team and external vendors for scheduled and non-scheduled activities
• Ensure our Data Center is operating smoothly and archive the KPI
• Preparing reports for customers and attending customer meetings addressing DCO related matters
• Attending regular customer meeting as defined in the service contract
   

Qualifications

• Higher Diploma in Computer Science, Information Technology or related disciplines
• Minimum 5 years experience in data center operations
• In-depth knowledge on data center operations and processes
• Experience in change / incident management
• Experience in audit process such as PCI DSS, SOC, ISO27001, ISO14001, ISO9000 & ISO20000
• A good team player with analytical & problem-solving skills, self-motivation and good interpersonal skills
• ITIL V3 foundation certification
• Good command of spoken and written English and Chinese
• Experienced in leading a DC operation team working on shift
• Able to articulate and reason with customers on arising matters

9)   Data center Support engineer (Operation)

The Job:

1. IT Help Desk Support

• Responsible for day-to-day support in our IT Help Desk Team
• Handle inquiries, incidents and problems via phone, email and fax
• Perform Tier-1 trouble shooting and problem analysis on IT services
• Coordinate with both internal technical support teams and external vendors for scheduled and non-scheduled activities
• Keep track of incident throughout the incident lifecycle
• Perform shift duty

2. Systems Administration

• Responsible for day-to-day support in our IT Service Management Center
• Perform network and systems monitoring to ensure service availability and stability
• Carry out computer operation tasks according to scheduled and standard procedures
• Perform shift duty

3. Data Centre Operations

• Responsible for day-to-day support in our Data Center
• Coordinate with both internal technical support team and external vendors for scheduled and non scheduled activities
• Ensure our Data Center is operating up to standard by keeping and summarizing the record of the environmental data
• Perform shift duty

Qualifications

• Higher Diploma in Computer Science, Information Technology or related disciplines
• Experience in IT related field is preferred
• Initiatives to learn with positive attitude and responsible
• A good team player with analytical & problem-solving skills, self-motivation and good interpersonal skills
• Good command of spoken and written English and Chinese
• Fresh graduates will also be considered

10)  System specialist (AIX & Unix)

 Job:

• Provide Linux and UNIX (ie.  Server, VM admin, etc.) Tier-2 technical support
• Responsible for system administration, system configuration, monitoring and backup
• Apply system patches and perform regular maintenance and upgrades
• System Analysis and Design
• Application Support and OS/platform level troubleshooting
• L3 End User Support Troubleshooting Capacity.
• Shift roster. Will work in team for shared rotating schedules (day/evening/weekend)

Qualifications

• Degree in Computer Science, Information Technology or related disciplines
• A minimum of 3 years experience in Server administration.
• A minimum of 3 years hardware troubleshooting.
• Solid working experience in Windows AD and cluster administration
• Knowledge of AIX, Linux, IBM Tivoli, IBM MQ, IBM TSM, is preferred
• Knowledge of Networking and Firewall, Storage, SAN Switch, Load balancing.
• A good team player with analytical & problem-solving skills, self-motivation and good interpersonal skills
• Emergency calls / onsite support may be required.
• Good command of spoken and written English and Chinese
• Candidates with less experience will also be considered