Join us to create new values to the online offline commerce communities

Price.com.hk, being one of the most popular online platforms* in Hong Kong, strives to bring extra values to merchants and consumers by not only connecting them seamlessly with our state-of-the-art technology but co-creating a community that encourages a more user centric shopping experience combined with the application of big data analytics.

We start with a goal to minimize market information costs incurred upon consumers allowing them to find their favorite products easier and faster and at the same time enable merchants to successfully run their brick and click strategies to reach their targeted consumers at the lowest cost possible. Today, we are serving 2M+ monthly unique visitors. We cannot accomplish that without working together with individuals who are passionate about what they do. 

*According to Alexa, Price.com.hk is one of the top 25 most frequently visited sites in Hong Kong. https://www.alexa.com/siteinfo/price.com.hk

Your role with us involves:

• Handle customer inquiries and service requests in a professional manner through email, phone calls, live chat (and sometimes face to face) for Price.com.hk
• Handle and resolve customer complaints quickly and accurately
• Identify customers’ needs, clarify information, research every issue and providing solutions and/ or alternatives
• Coordinate with internal departments for daily operations
• Handle internal and external document and correspondence
• Conduct surveys and record the results
• Assist in ad hoc duties

As an employer, our role is to empower you by bringing your true talents and best self to this dynamic digital world and people we serve. We welcome individuals from all backgrounds, ideally with skills and traits as below:

• HKALE/HKDSE or above
• 1 year related working experience is preferred
• Experience in customer service will be an advantage
• Good interpersonal skills and good telephone manner
• Well-organized, independent and able to handle multi-tasks
• Type a minimum 75 wpm English / 50 wpm Chinese with a high level of accuracy
• Punctual, open-minded, honest, polite
• Team Work, strong sense of responsibility, self-initiated and able to work independently
• Basic computer knowledge
• Good command of both written and spoken Cantonese, English and some Mandarin
• Work assigned specific shift, which may include weekends

Be part of us, you will enjoy:

• Monthly Bonus
• 5-day Work Week
• Flexible Working Hour
• Birthday, Marriage, Maternity and Paternity Leave
• Birthday Gift
• Medical Insurance
• Monthly Birthday Party
• Team Event and Team Building Activities
• Happy and Dynamic Environment
• Casual Dress Code

Working Location: Kwun Tong (5 minutes from Kwun Tong MTR station)

Interested parties, please click "Apply now" to submit your portfolio and resume with the availability and expected salary to us.

Personal data collected will be kept strictly confidential and only be used for recruitment related purpose.