Responsibilities

• Assist Shop manager to oversee and supervise in shop’s daily operations
• Ensure the smooth running of the shop operations, the store image constantly and complies with the company's policies and operation standards
• Handle customer complaints and enquires, problem solving, handling unusual circumstances
• Deliver high quality of customer services and build up strong customer relationship
• Product management, including ordering, receiving, price changes, handling damaged products and returns
• Leading, motivating and developing sales team to operate efficiently in maximizing sales and profit
• Provide advice and support to sub-ordinates on sales-related issues, product and service training

 Requirements

• F.5 or above. Good command of both written and spoken English
• At least 5 years retail sales experience in wine industry with at least 2 years in supervisory level.
• Good understanding of wines & spirits knowledge
• Pleasant personality, presentable with a sense of responsibility, customer service oriented and able to work under pressure
• Mature, independent, multi-tasking, energetic, proactive, self-motivated and positive attitude with good communication and interpersonal skills
• Willing to take up shift duties and work on weekends and Public Holidays
• WSET (Wine & Spirit Education Trust) Level 3 or higher or CWE (Certified Wine Educator) or similar would be an advantage
• Immediate available is highly preferred
• Applicants with less experience will be considered as Assistant Supervisor

We offered generous commission package & learning opportunities to aggressive and industrious candidates.  Career development plan will be provided to our staff including customer service training & WSET wine course training.

Interested parties please apply with detailed resume and expected salary to HR Dept, by fax to 2327-0262 or email to recruitment@ponti-tdg.com for interview.

For more information, please visit our website at www.pontiwinecellars.com.hk.

Personal data collected would be used for recruitment purpose only.

Ponti group, a leading premium wine & food retailer & distributor, operating for more than 25 years, office located in San Po Kong and retail shops located in Central West District, Happy Valley & TST, seeks high caliber candidates to join our company: