Duties

• Provide support to distributors and staff in all matters involving distributor conduct, application of the Rules of Conduct, and dispute resolution
• Respond to distributors’ and staff’s queries on rules, policies and standards
• Train and educate distributors and staff regarding to company rules and policy
• Maintain timely and accurate records of all administrative requests
• Investigate customers’ complaints in accordance with company regulation
• Facilitate the resolution of disputes by distributors
• Monitor distributors’ selling behavior and identify violations of business conduct and rules
• Review business support materials and ensure the content is in compliance with company policy
• Review and verify accurate award qualifications in collaboration with internal parties
• Support the implementation of updated and new global rule, policies and standards for Amway HK.
• Produce regular statistical and other reports as requested.
• Support related projects and programs as needed.

Requirement

• Bachelor or above with 2 years working experience
• Fluent in English – both spoken and written required
• Experience with contract administration or enforcement processes
• Ability to draw conclusions/recommendations using facts and data, business analysis, deductive reasoning, and sound judgment.
• Ability to travel as needed

We offer guaranteed 13 months’ pay and comprehensive benefit scheme.

Interested parties, please send your resume and expected salary to HR Department via e-mail to ahkhr @ amway.com

For further information about Amway Hong Kong Limited, please visit the Company’s web site:www.amway.com.hk.