Major Responsibilities

• To perform daily operations of Control Room (may require shift duty)
• To record call orders and arrange technical support for the monitoring and maintenance service
• To handle and resolve customers’ enquiries and complaints in professional manner
• To generate regular report for management and customer review
   

Qualifications

• F.5 or above
• 2-3 years' work experience in telemarketing / customer service / call centre
• Good telephone manner, communication and problem solving skills
• Good command of English and Cantonese, Mandarin is a plus
• Responsible, mature, strong communication and good interpersonal skills
• Customer-focused and able to work independently
• Computer literate

Attractive compensation and benefits packages will be offered to the right candidate. Interested parties, please click "Apply Now" & send your application together with a full resume stating your present and expected salary and date of availability to us (please quote the reference number); or

By mail
The Talent Acquisition Manager, Chubb Hong Kong Limited, 10/F, Octa Tower, 8 Lam Chak Street, Kowloon Bay, Kowloon ; or

By fax
2764 3098

You may also contact us by our recruitment hotline at 5362 3810 (WhatsApp welcomed) in case you have any enquiries.

Personal data provided in your application will be kept in the strictest confidence. It will only be used for employment-related purposes by any entity within our Group. Applicants not notified within 1 month will be considered as unsuccessful. Unsuccessful application may be kept for another 3 months for new openings or consideration by another entity within our Group before properly shredded.

Security Licence No. : 0961