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Customer Service Representative

Creative Gain Limited

  • Company Industries:Others

Job Information

  • Post Date:2014-03-08
  • Career Level:Entry Level
  • Location:Yau Tsim Mong Area
  • Qualification:Matriculated
  • Employment Type:Full Time, Permanent
  • Others:Recent Graduate will be considered
  • Job Function:Call Centre  Customer Service - Supervisor/Officer  Account Servicing  
  • Benefits:Double pay  Five-day work week  Medical insurance  Performance bonus  Travel allowance

Job Description

Job Responsibilities:

- Receive customers’ phone calls, faxes, e-mails and handle accordingly

- Liaise directly with customers on service request & general inquiries for collection, delivery, provision of material, etc. and ensure customers are provided with courteous, friendly, and efficient service

- Support sales team & ensure proper communication with Operations and notify Management of any difficulties

- Handle correspondence & documentation, department filling and record storage administration management

- Produce standard reports and monthly invoices for customers

 

Job Requirements:

- Tertiary qualification or above

- Degree in marketing or BBA related discipline preferred (final year students are also welcome to apply)

- 1 year of relevant experience in customer service field

- Good sense of time management

- Good telephone manner and communication skills

- Good computer knowledge

- Strong sense of responsibility, pleasant and cheerful and a good team player

- Excellent command of written and spoken English and Chinese

 

Interested parties please send details resume to Ms. Li at hr@creativegaincorp.com

 

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Company Info

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