Technical Operation& Maintenance Manager (Software support)
Alipay Payment Services (HK) Limited
- Company Industries:Information Technology
Job Information
- Post Date:2020-03-27
- Career Level:Middle
- Location:Not Specified
- Yr(s) of Exp:3 years
- Qualification:Non-Degree Tertiary
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Software Development
Job Description
Key Responsibilities:
- Responsible for technical operation and post-implementation maintenance support for enterprise level application
- Monitor and analyze the real-time/off-line data, providing maintenance and technical support to ensure the smoothness of business operation among key partners and merchants
- Coordinate resources of all relevant parties to quickly respond to emergent cases and improve the cooperation mechanism and process
- Summarize and optimize the on-line/off-line monitoring rules, work closely with the relevant stakeholders to improve the platform’s overall infrastructure performance and capabilities
Job Requirements:
- 3+ years working experience in Software Development or Technical Support
- Familiar with JAVA programming language, computer networks, database, data mining, or business intelligence
- Operation or maintenance experience in the sectors of banking, payment agencies (payment & settlement business) and knowledge in K8S is a plus
- Ability to remain calm and make the right decision in emergency situations
- Good communication skills with an ability to coordinate and collaborate among teams to drive and complete the work
- Ability to work under pressure and take the 7*24 emergency on-call
- Fluent in spoken English/Cantonese and good command of Mandarin
- Base in Hong Kong
Company Info
The AlipayHK electronic wallet is operated by Alipay Financial Services (HK) Limited (Stored Value Facility Licence number: SVF0004) and regulated by the Hong Kong Monetary Authority. Alipay Payment Services (HK) Limited is a joint venture established
by Ant Group, a parent company of “Alipay”, and the CK Hutchison Holding Limited, a multinational conglomerate spanning over 50 countries.
Currently, over 100,000 local retail outlets support the AlipayHK electronic wallet for payment, covering large chain stores, convenient stores, supermarkets, fresh markets, restaurants and others. Features of the AlipayHK electronic wallet include transportation, cross-border payment, P2P transfer, Lucky Money, blockchain remittance, bill payment, Quick Reward Coupon eShop, Taobao and TMall payments, purchase of insurance products offered by third parties, e-coupons, etc, making Hong Kong residents’ lives more convenient by integrating mobile payment into daily lives.
Currently, over 100,000 local retail outlets support the AlipayHK electronic wallet for payment, covering large chain stores, convenient stores, supermarkets, fresh markets, restaurants and others. Features of the AlipayHK electronic wallet include transportation, cross-border payment, P2P transfer, Lucky Money, blockchain remittance, bill payment, Quick Reward Coupon eShop, Taobao and TMall payments, purchase of insurance products offered by third parties, e-coupons, etc, making Hong Kong residents’ lives more convenient by integrating mobile payment into daily lives.
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