Prenetics, an Alibaba-backed company with over US$50 million in funding is the #1 Hottest Startup in Hong Kong 2017 (HK Magazine) and #1 Health and Wellness startup in Asia (TechinAsia). We combine DNA technology along with digital mobile solutions to create real lasting preventive health solutions to individuals across Asia.

As an Operations Manager - APAC, you will be responsible for managing and supervising supply chain and warehouse operations, including re-engineering processes and reviewing operation efficiency, in Hong Kong and the rest of the APAC region (ex-mainland China). You are challenged to think smarter and faster to help build an efficient team and operating models. This requires a unique kind of versatility and talent - you will be part leader, part doer, who has an eye for identifying problems and can coordinate across multiple channels to get the job done.

Job Responsibilities:

• Leading a small team to manage the entire supply chain from sourcing, warehousing, picking, packing, distribution, order fulfillment, and returns for our APAC operations.
• Ensuring operational and logistics costs are well controlled within budget and provide accurate supply chain spending forecast and execution. Creating supply plans to ensure the availability of materials and products, meeting pre-orders, quality control, warehouse capacity utilization, and satisfying deadlines.
• Reviewing, developing and automating workflows and processes to increase operational efficiency.
• Collaborating with other departments to design, plan and roll out new processes in order to enhance customer satisfaction and maximize efficiency.
• Monitoring performance and maintaining a good relationship with all 3rd party logistics/ delivery vendors, to enhance the quality of service of our customers.
• Evaluating suppliers and determining the effectiveness of multiple supplier strategies.
• Review documentation and inventory records to find out causes of discrepancies; troubleshoot quantity discrepancies between stock and records.
• Acting as the primary contact for inventory availability for the commercial business.
• Designing, implementing and overseeing the execution of inventory management systems to optimize inventory control procedures.
• Continuously identify and execute on logistics and supply chain solutions focused on user experience and customer outcomes.
• Drive a strong team working environment by coaching and setting clear KPI and expectations on how the team should work together to improve performance.

Requirements:

• Bachelor’s degree in any disciplines; Degree holder in Warehouse Management, Supply Chain Management, Information System Management or related discipline will be an advantage
• At least 4 years of experience in Logistics/ Supply Chain/ Warehouse Management (start-up experience, e-commerce/ technology is highly preferable)
• Candidates with less experience and qualifications will still be considered for assistant manager
• Leadership experience in operations management with a track record of proven results
• A high level of time management, prioritization and organizational skills
• Self-starter, professional, demonstrates initiative, resourcefulness, and strong problem-solving skills
• Fluency in written and verbal English, Cantonese and Mandarin
• Enjoys the dynamism of a start-up environment (fast-paced office, shifting priorities, an "all hands on deck" approach)